Dunkin'

3.9
337 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
272 Broadway, Brooklyn, NY
11211, United States

Hours

Reviews

3.9
337 reviews
5 stars
164
4 stars
80
3 stars
39
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service, with some noting staff members who remember regular orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and poor attention to detail, leading to customer frustration.

Cleanliness and Safety

Several customers expressed concerns about cleanliness and safety, mentioning unsanitary conditions and the presence of disruptive individuals outside.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale items and improperly prepared food.

Speed of Service

While some customers appreciated quick service, others reported long wait times and slow order fulfillment.
  • TV
    Tyler Vega
    Nov 7, 2025
    2.0
    This Dunkin purposely doesn’t completely fill up your cup. When I order from this location I always see that they don’t pour it to the top line. Also they often forget to put things in your bag when you order online. Today they forgot my hash browns and didn’t fill up my cup. Might as well have ordered a small.
  • KC
    Kelvin Consuegra05
    Oct 21, 2025
    2.0
    Theres a homeless man outside waiting to open the door for money, but he has a knife so be careful
  • VN
    Venessa Nina
    Oct 16, 2025
    1.0
    Why are there ketchup packets touching my bare food? I don’t even want ketchup. If you INSIST on wasting ketchup- ketchup that I never asked for- PUT IT IN THE PAPER BAG- not touching my damn food.
  • RS
    Renee Schilb
    Oct 14, 2025
    1.0
    They’ve never once given me a correct item. They will hand you the incorrect donut with such confidence. And then they make it even more special by grabbing it with their bare hands and nothing else. Nothing like a little cross contamination and finger juice to make a morning extra joyful.
  • YN
    Yasmin N
    Aug 30, 2025
    1.0
    This is by far the WORST dunkin I've ever been to! Its like they purposefully strive to make every drink wrong!! Its so infuriating when you are in a rush for work and they make your drinks wrong every single time!! Everytime I'm in there people are fighting with them because they are doing all the orders wrong!! They really need to fire they entire staff and start all over because this is NOT it!!!

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' at 272 Broadway, Brooklyn?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.