Dunkin'

3.9
340 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
272 Broadway, Brooklyn, NY
11211, United States

Hours

Reviews

3.9
340 reviews
5 stars
166
4 stars
80
3 stars
39
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported incorrect orders, slow service, and rude staff interactions.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions and a lack of cleanliness in the store.

Positive Staff Interactions

Despite the issues, many customers praised friendly and efficient staff members who provided good service.

Food Quality

Customers frequently complained about food being served cold, stale, or improperly prepared.
  • IC
    I AM Crystal
    3 days ago
    1.0
    I try to give them a 3rd chance but the Cold brew is watered down. I ask for less ice to see if it made a difference but no. This location water down their coffee. My drink has no milk. Just caramel swirl why cant I taste my coffee????? Just go to McDonald’s across the street at this point and save your money.
  • TV
    Tyler Vega
    Nov 7, 2025
    2.0
    This Dunkin purposely doesn’t completely fill up your cup. When I order from this location I always see that they don’t pour it to the top line. Also they often forget to put things in your bag when you order online. Today they forgot my hash browns and didn’t fill up my cup. Might as well have ordered a small.
  • KC
    Kelvin Consuegra05
    Oct 21, 2025
    2.0
    Theres a homeless man outside waiting to open the door for money, but he has a knife so be careful
  • VN
    Venessa Nina
    Oct 16, 2025
    1.0
    Why are there ketchup packets touching my bare food? I don’t even want ketchup. If you INSIST on wasting ketchup- ketchup that I never asked for- PUT IT IN THE PAPER BAG- not touching my damn food.
  • RS
    Renee Schilb
    Oct 14, 2025
    1.0
    They’ve never once given me a correct item. They will hand you the incorrect donut with such confidence. And then they make it even more special by grabbing it with their bare hands and nothing else. Nothing like a little cross contamination and finger juice to make a morning extra joyful.

Frequently Asked Questions About Dunkin'

What are the opening hours of the Dunkin' at 272 Broadway, Brooklyn?

Dunkin' is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.