Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty workspaces and the presence of pests.
Staffing Issues
Many customers noted that the location is understaffed, leading to delays and poor customer experiences.
Product Availability
Frequent complaints about the lack of available menu items, including donuts and other popular items.
DC
Daniel Cepeda
Dec 7, 2025
1.0
Poor service, dirty and neglected. If you're just looking for a coffee and to leave, it might be okay for you, but even then, they'll probably not want to serve you and will find an excuse to make you leave. I just hope I don't have to go back.
PS
Peter Smith
Nov 25, 2025
2.0
Came here the other day, and said great, the store is empty, well it took 5 min to take my order ( small cappuccino) and another 5 min for her to start making it, guess it was more important to straighten up and refill stuff, anyway when I finally got it, she didn't steam the milk, so I got an expresso with milk instead of a cappuccino with cream Why?
RA
Regina Adams
Oct 22, 2025
1.0
There is always a long wait here for mobile orders. Yes mobile orders. The convenience of ordering ahead and coming and pick up your order is not happening here at this Dunkin donut. I have ordered ahead 2 times too many to have to still wait on my order as if I had came into the restaurant. This is a huge inconvenience to people who work at the hospitals who wants to order ahead so they can quickly get back to their respective departments. I will no longer be patronizing this Dunkin.
LR
Luis Rojas
Oct 17, 2025
1.0
Walked into to this Dunkin’ the place looked totally unsanitary. I walked in and walked right out. The girl prepping drink had a dirty outfit and dirty work space the other had gloves and touching everything and the food with gloves on. Wow this was nuts.