Dunkin'

3.3
261 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
506 Clarkson Ave, Brooklyn, NY
11203, United States

Hours

Reviews

3.3
261 reviews
5 stars
84
4 stars
55
3 stars
39
2 stars
19
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for both mobile and in-store orders, with many expressing frustration over poor customer service and understaffing.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty workspaces, flies, and even sightings of cockroaches, leading to a negative perception of hygiene.

Staff Performance

While some customers praised individual staff members for their friendliness and efficiency, many others criticized the overall staff attitude and competence, citing rudeness and mistakes in order fulfillment.

Product Availability

Customers often complained about the lack of available menu items, particularly donuts, which is a core offering of Dunkin' Donuts, leading to disappointment.

Mixed Food Quality

Feedback on food quality was mixed, with some enjoying the offerings while others reported stale items and poorly made drinks.
  • RA
    Regina Adams
    Oct 22, 2025
    1.0
    There is always a long wait here for mobile orders. Yes mobile orders. The convenience of ordering ahead and coming and pick up your order is not happening here at this Dunkin donut. I have ordered ahead 2 times too many to have to still wait on my order as if I had came into the restaurant. This is a huge inconvenience to people who work at the hospitals who wants to order ahead so they can quickly get back to their respective departments. I will no longer be patronizing this Dunkin.
  • LR
    Luis Rojas
    Oct 17, 2025
    1.0
    Walked into to this Dunkin’ the place looked totally unsanitary. I walked in and walked right out. The girl prepping drink had a dirty outfit and dirty work space the other had gloves and touching everything and the food with gloves on. Wow this was nuts.
  • TA
    Tracey Atwell
    Oct 7, 2025
    5.0
    Coffee is super plus staff
  • WR
    Walid Rafik
    Sep 27, 2025
    1.0
    Worst service ever, the worker was very rude and high negligence on the order
  • AA
    A
    Sep 26, 2025
    1.0
    I always think about the time when a year ago (2024), I found a bunch of beard hairs in my wake me up wrap. Don’t get from here - this location is absolutely disgusting.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 506 Clarkson Ave, Brooklyn, NY?

Dunkin' at 506 Clarkson Ave is open every day from 5:00 AM to 7:00 PM.

What special holiday drinks can I try at Dunkin'?

You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.