Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported frequent mistakes with their orders, leading to dissatisfaction and frustration.
Slow Service
A common complaint was the slow service, with long wait times and inefficient handling of orders.
Product Quality
Customers noted issues with the quality of food and drinks, including watered-down coffee and stale pastries.
Stock Availability
Several reviews mentioned that the location often runs out of basic items, impacting the overall experience.
BJ
Brittany Johnson
Feb 19, 2026
4.0
The manager is the greatest ever in all the Dunkin’ I been to in ny , every time I come in it’s the same positive attitude when she greets me & I love & appreciate that kindness sooo much
EC
Elijah Clifford
Jan 6, 2026
1.0
I asked the worker to re make my coffee and he gave me the most nastiest attitude and remade my coffee and made it the exact same way. NEVER AGAIN
SB
shosh benchetrit
Oct 23, 2025
1.0
One of the worst customer service experiences I’ve ever had.
I waited over 20 minutes for my order, only for the cashier to cancel it right in my face — just because she “didn’t have change.” No apology, no effort to fix the situation.
I’ve never seen such disrespect toward a paying customer. This is beyond disappointing — it’s embarrassing for Dunkin’ Donuts as a brand.
If this is how they treat customers, they don’t deserve business at all.
ED
E D
Oct 2, 2025
1.0
This is one of the worst Dunkin’ locations I’ve been to in New York. The coffee tastes very watered down and has no real flavor. The staff also seem untrained and not sure what they are doing.
AF
Alyssa Frasier
Sep 26, 2025
2.0
Coffee tastes watered down! Customer service was cool, they remade the coffee, but it’s still watered down.
What are the operating hours for Dunkin' at 542 Eastern Pkwy, Brooklyn, NY?
Dunkin' at 542 Eastern Pkwy, Brooklyn, NY is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android platforms for a fast grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this Brooklyn location.
What are some specialties I can expect at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' for customers.
How can nearby MTA Subway - Nostrand Ave (3) help me reach Dunkin'?
You can take the MTA Subway to Nostrand Ave (3) station, which is close to Dunkin', making it convenient to visit without driving.
Are there nearby medical centers close to this Dunkin' where I can stop by before or after my visit?
Yes, AdvantageCare Physicians and EmblemHealth Neighborhood Care are nearby medical centers where you can visit before or after enjoying Dunkin'.
What dining options are available near Dunkin' if I want to explore other restaurants?
Nearby dining options include The Munchies (halal restaurant), G. Lee's Smokin' BBQ, Tony's Pizza, and Brooklyn Wing House offering a variety of cuisines.
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