Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
548 reviews
5 stars
201
4 stars
125
3 stars
84
2 stars
46
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, including rude staff, long wait times, and incorrect orders.
Product Quality
Many customers complained about watered-down coffee, stale donuts, and incorrect food orders, indicating a lack of consistency in product quality.
Stock Issues
Frequent reports of the store being out of stock on popular items, leading to customer dissatisfaction.
Cleanliness
Several reviews mentioned unsatisfactory cleanliness standards within the store.
Staff Training
Customers noted that staff appeared untrained and overwhelmed, contributing to poor service and order accuracy.
- SBshosh benchetritOct 23, 20251.0One of the worst customer service experiences I’ve ever had. I waited over 20 minutes for my order, only for the cashier to cancel it right in my face — just because she “didn’t have change.” No apology, no effort to fix the situation. I’ve never seen such disrespect toward a paying customer. This is beyond disappointing — it’s embarrassing for Dunkin’ Donuts as a brand. If this is how they treat customers, they don’t deserve business at all.
- EDE DOct 2, 20251.0This is one of the worst Dunkin’ locations I’ve been to in New York. The coffee tastes very watered down and has no real flavor. The staff also seem untrained and not sure what they are doing.
- AFAlyssa FrasierSep 26, 20252.0Coffee tastes watered down! Customer service was cool, they remade the coffee, but it’s still watered down.
- JMJennifer MorabitoSep 21, 20251.0Thay are so slow everytime, makes no sense how i have to wait 10 mins damm near for u to take care of one customer to then get to me and burn my bagel everytime!! Horrible!!!
- ATAlexis ThomasSep 14, 20253.0the donuts are pretty good, except they're almost ALWAYS out of stock when I go there
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 542 Eastern Pkwy, Brooklyn, NY?
Dunkin' at 542 Eastern Pkwy, Brooklyn, NY is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What special holiday drinks are currently available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android platforms for a fast grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch meals at this Brooklyn location.
What are some specialties I can expect at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' for customers.
How can nearby MTA Subway - Nostrand Ave (3) help me reach Dunkin'?
You can take the MTA Subway to Nostrand Ave (3) station, which is close to Dunkin', making it convenient to visit without driving.
Are there nearby medical centers close to this Dunkin' where I can stop by before or after my visit?
Yes, AdvantageCare Physicians and EmblemHealth Neighborhood Care are nearby medical centers where you can visit before or after enjoying Dunkin'.
What dining options are available near Dunkin' if I want to explore other restaurants?
Nearby dining options include The Munchies (halal restaurant), G. Lee's Smokin' BBQ, Tony's Pizza, and Brooklyn Wing House offering a variety of cuisines.