Dunkin'

3.7
591 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5510 5th Ave, Brooklyn, NY
11220, United States

Hours

Reviews

3.7
591 reviews
5 stars
259
4 stars
127
3 stars
76
2 stars
31
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders and inadequate staffing during busy hours.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and the presence of pests, which contributed to a negative dining experience.

Staff Attitude

Feedback indicated that staff members often displayed unprofessional behavior, including rudeness and a lack of attentiveness to customer needs.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Product Availability

Several reviews noted that the location frequently ran out of popular items, such as donuts, which disappointed customers.
  • SS
    Salahuddin Siddiqui
    Dec 26, 2025
    1.0
    Horrible never have anything went in for egg and chesse they don't have EGGS. WTH worst dunkin.
  • KK
    Kaylee
    Dec 24, 2025
    1.0
    It took them over 10 minutes to take my order the place looked really dirty and when I got my food my lemonade tasted like the watered it down from what it usually taste like from another Dunkin’
  • MR
    Mateo Rodrigez
    Dec 4, 2025
    1.0
    Terrible service the seller is indu I guess well grocero it seems that he is going to be asked for things as a gift he dispatches in a terrible way and sells you what he wants
  • CC
    Cheng Chen
    Oct 23, 2025
    1.0
    This Dunkin Donut is worst ever. It take whole hour to give me two freaking donut.
  • RB
    Richard Burgos
    Oct 13, 2025
    1.0
    Terrible place. Didn't have anything and it's early in the morning. Such a big place and they have a bathroom that's not in service because they font want to clean it. It's called laziness.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Brooklyn, NY?

This Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 7:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.