Dunkin'

3.7
572 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1243 Surf Ave, Brooklyn, NY
11224, United States

Hours

Reviews

3.7
572 reviews
5 stars
248
4 stars
121
3 stars
90
2 stars
35
1 star
78

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and flies around food.

Service Speed

Customers frequently mentioned slow service, with some noting long wait times for orders.

Food Quality

Several reviews indicated issues with food temperature and freshness, with some items served cold or not prepared correctly.

Staff Attitude

Feedback varied on staff friendliness, with some customers experiencing poor service and rudeness, while others praised the staff's helpfulness.
  • DD
    DJ DICE
    Dec 18, 2025
    2.0
    Food old 😋 under HEAT light lamp 💡
  • SL
    Sherry Lilly
    Nov 9, 2025
    4.0
    Dunkin donuts is good we need to have for our coffee in the morning and I don't know it's in a songs the neighborhood enjoys dunkin' donuts. Staff is pretty good but sometimes the young people move too slow. Need to teach them how to speed it up a little..
  • FR
    Francisco Rivera
    Sep 27, 2025
    1.0
    They should just stick to the donuts and coffee I got a cold bacon egg and cheese and cold hash browns they might need a better cook it's always about customer satisfaction 😜
  • SB
    Sheila Boone
    Sep 5, 2025
    1.0
    while you are spending money on remodeling the place put health first there was a fly just flying around on top of the donut case !! While you revamped the place You guys couldn’t put a sliding door door in the back of the donuts 🍩 ℹ do like a donut with my coffee ℹ had to take a hard pass because flies land in shit and I know that without protection for the back of the display I know the fly has landed on a couple of the donuts!! What sense does it make to spend money on remodeling and you can’t protect the food and the donuts please make it make sense !! You can make someone sick 🤢 not getting my business again
  • CK
    Christina King
    Aug 29, 2025
    1.0
    Why the hell they dam coffee taste like medicine? At this point dunkin is doing bad. I’m just going to stick to my Carmel frappes from McDonald’s!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1243 Surf Ave, Brooklyn?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.