Dunkin'

3.7
569 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1243 Surf Ave, Brooklyn, NY
11224, United States

Hours

Reviews

3.7
569 reviews
5 stars
248
4 stars
120
3 stars
89
2 stars
34
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted slow service, with many expressing frustration over long wait times for orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the food area.

Staff Attitude

While some customers praised the friendliness of the staff, others reported poor customer service and rude behavior from employees.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including cold items and poorly prepared drinks.

Renovation Impact

The recent renovations received mixed feedback; while some appreciated the new look, others felt it did not address cleanliness and service issues.
  • SL
    Sherry Lilly
    Nov 9, 2025
    4.0
    Dunkin donuts is good we need to have for our coffee in the morning and I don't know it's in a songs the neighborhood enjoys dunkin' donuts. Staff is pretty good but sometimes the young people move too slow. Need to teach them how to speed it up a little..
  • FR
    Francisco Rivera
    Sep 27, 2025
    1.0
    They should just stick to the donuts and coffee I got a cold bacon egg and cheese and cold hash browns they might need a better cook it's always about customer satisfaction 😜
  • SB
    Sheila Boone
    Sep 5, 2025
    1.0
    while you are spending money on remodeling the place put health first there was a fly just flying around on top of the donut case !! While you revamped the place You guys couldn’t put a sliding door door in the back of the donuts 🍩 ℹ do like a donut with my coffee ℹ had to take a hard pass because flies land in shit and I know that without protection for the back of the display I know the fly has landed on a couple of the donuts!! What sense does it make to spend money on remodeling and you can’t protect the food and the donuts please make it make sense !! You can make someone sick 🤢 not getting my business again
  • CK
    Christina King
    Aug 29, 2025
    1.0
    Why the hell they dam coffee taste like medicine? At this point dunkin is doing bad. I’m just going to stick to my Carmel frappes from McDonald’s!
  • KH
    kenneth hollins
    Jul 15, 2025
    3.0
    My only problem with this spot is they changed $200 just to use your bank card this is under acceptable

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1243 Surf Ave, Brooklyn?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.