Brand Certified
Dunkin'
3.7(369 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
6502 14th Ave, Brooklyn, NY
11219, United States
Certified by Dunkin' • Feb 22, 2026
(347) 492-0734
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
369 reviews
5 stars
176
4 stars
69
3 stars
40
2 stars
23
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many customers reported dirty tables and closed restrooms, raising concerns about hygiene.
Food Quality
Feedback indicated inconsistent food quality, with complaints about undercooked items and incorrect orders.
Staff Attitude
Several reviews mentioned unfriendly or unhelpful staff, contributing to a negative customer experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- MGManuel Gomez2 days ago5.0Great
- CCcamilo chenDec 15, 20251.0Terrible customer service.
- COCharlene OrtizNov 11, 20251.0Every time I go here there's an issue. The cashiers are always taking your order wrong, food comes out nasty, their attitudes are nasty and the wait time. Last time I went, they took my order and didn't have what I asked for after I paid and waited. The time before that it took 15 minutes for a toasted bagel with butter and jelly and a coffee. Why? Because they like serving customers first that only have drinks and making those with food wait much longer bc they're making drinks for customers that came after me. The food is disgusting period. Donuts are fairly tolerable. All Dunkin's are becoming less tolerable in a lot of ways.
- DKdaniel kurkaSep 20, 20254.0Fajn Dunkin, ale záchody jsou věčně nedostupné, za to strhávám hvězdičku.
- SLSam LeeSep 8, 20251.0I am writing to share a deeply concerning incident regarding food safety at this location from about a month ago. After I placed my order, another customer accidentally took my iced coffee and drank from it. They were kind enough to alert the staff to their mistake. However, I was shocked to overhear the manager—an older lady in a hijab—instruct her staff to simply pour out the remaining drink and refill the same used cup to serve to me. This cup had been drunk from by a stranger and had a straw hole in the lid. I had to intervene and specifically request that they use a new, clean cup. While they complied after I spoke up, the initial decision to reuse a contaminated cup is a major violation of basic health standards. This is not only unhygienic but also dangerous. I strongly advise other customers to watch their orders being made here, as I'm concerned this cost-saving practice may not be an isolated incident.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Brooklyn, NY?
This Dunkin' is open Monday through Tuesday from 5:00 AM to 8:00 PM, Wednesday from 5:00 AM to 7:00 PM, and Thursday through Saturday from 5:00 AM to 8:00 PM. On Sunday, it operates from 7:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What specialties can I find at this Dunkin' in Brooklyn?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea at this Dunkin' location.
Are there any new or seasonal drinks available at this Dunkin'?
Yes, during the holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is this Dunkin' location family-friendly and does it have Wi-Fi?
Yes, this Dunkin' welcomes families and children and provides free Wi-Fi to its customers.
Can I order ahead using a mobile app for a quick grab-and-go experience?
Yes, you can order ahead using the Dunkin’ mobile app, which is available on both iOS and Android devices.
What meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals.
Are there other Dunkin' locations or coffee shops nearby?
Yes, another Dunkin' coffee shop is nearby, providing additional options for coffee and donuts.
What other food options are available near this Dunkin', such as ice cream or pizza?
Nearby, you can find Baskin-Robbins for ice cream and bakery treats, as well as Mario's offering pizza and Italian-American cuisine.
Are there useful nearby services I might visit before or after stopping at Dunkin'?
Yes, nearby services include 8G-Brother's Barber Shop for hair and beauty needs, and Figland Food Market if you need groceries or bakery items.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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