Dunkin'

3.5
317 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
610 Utica Ave, Brooklyn, NY
11203, United States

Hours

Reviews

3.5
317 reviews
5 stars
124
4 stars
63
3 stars
47
2 stars
17
1 star
66

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky surfaces, and reports of pests.

Service Quality

Customers frequently reported poor service, including rude employees, long wait times, and incorrect orders.

Product Availability

Many customers expressed frustration over the unavailability of menu items, including donuts and specific drinks.

Management Issues

Reviews indicated a lack of effective management, with complaints about employee behavior and overall store organization.

Customer Experience

Overall, the customer experience was negatively impacted by slow service, unhelpful staff, and a lack of attention to detail.
  • MM
    Mamun Mridha
    Oct 7, 2025
    1.0
    They selling old stuff
  • NC
    Nastasia Chokuri
    Oct 1, 2025
    3.0
    There is a part cooking, but there is no bathrooms in the parking is really small
  • TG
    Theodore Graves
    Aug 23, 2025
    1.0
    Seats and tables are dirty and sticky , employees should clean but they just sit there to kill the time
  • KR
    Kimberly Rose-Simon
    Aug 21, 2025
    1.0
    They never have donuts available, which is ridiculous considering it’s literally in their name “Dunkin DONUTS.” This location is always sloppy, poorly managed, and clearly doesn’t care about customers. Total disappointment every time.
  • RR
    RahamanR
    Aug 6, 2025
    1.0
    One of the worst Dunkin Donuts I have ever been to!! Visited July 6th around 6am Only 1 worker and every piece of equipment looked like it was never cleaned in years. While I waited 20 minutes for my online order I was greeted by 20 flies and water bugs falling off the ceiling while a homeless man was sitting on the counter spitting in the garbage can yelling at people. A second worker came in and looked disgusted to even be there. The guy handling the food had no gloves on. The coffee had no taste and barely any ice and the bagel tasted burnt and stale . I hope the health department closes this place .

Frequently Asked Questions About Dunkin'

What are the store hours for Dunkin' at 610 Utica Ave, Brooklyn?

Dunkin' is generally open 24 hours from Monday to Tuesday and Thursday to Saturday. On Wednesday, it operates from 5:00 AM to 7:00 PM and on Sunday from 7:00 AM to 7:00 PM.

What meals are served at this Dunkin' location?

This Dunkin' location serves breakfast, lunch, and brunch.