Dunkin'

3.0
202 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1506 Cortelyou Rd, Brooklyn, NY
11226, United States

Hours

Reviews

3.0
202 reviews
5 stars
70
4 stars
19
3 stars
23
2 stars
16
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with employees often being rude, unhelpful, and dismissive towards customers.

Staffing Issues

Many customers noted that the location is frequently understaffed, leading to long wait times and inadequate service during busy hours.

Product Availability

Customers reported that the store often runs out of popular items, including drinks and food, which contributes to dissatisfaction.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty tables and flies around the food, raising health concerns.

Mixed Experiences

While some customers praised individual staff members for their friendliness and service, the overall sentiment leaned towards negative experiences.
  • CC
    Cindy
    Nov 16, 2025
    1.0
    Zero stars horrible service!!!! Did a mobile order for a cloud cookie crumble when I picked up I noticed a very colorful topping removed the lid and notice they put some sort of trail mix it had M&Ms chocolate pretzel definitely not the cookie crumble topping when I told BEN what is this he got so offensive said that is the cookie crumble topping i said no it not then he started going off saying thats what the cup said what got me so angry was the fact that there is no remorse what so ever if you guys ran out of the topping simply dont add it they are now altering the drink without consent what if I was allergic to chocolate or what ever ingredients they decided to throw in
  • DD
    David
    Oct 27, 2025
    1.0
    They keep closing early everyday by at least 2-4 hours. Today they closed at least an hour and a half early. yesterday they were closed when I went in the afternoon at 3. Placed mobile order and when I go no one is even in the store. what is going on lately!?!
  • JC
    Juan Correa
    Aug 12, 2025
    5.0
    Iced coffee
  • HK
    Habiba Khatun
    Aug 10, 2025
    1.0
    This place should close down. Worst dunkin in the area with the worst workers. Wait time was 20mins for a a horrible cup of cofffee
  • MM
    Michelle
    Aug 9, 2025
    1.0
    If you want to spend $30 plus dollars OF YOUR HARD EARNED MONEY on door dash for them to get your order wrong shop here!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 1506 Cortelyou Rd, Brooklyn?

Dunkin' is open daily from 5:00 AM to 7:00 PM at 1506 Cortelyou Rd, Brooklyn.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.