Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are criticized for rudeness and poor attitude.
Order Accuracy
Many customers reported issues with incorrect orders and mistakes, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted concerns about cleanliness, including dirty tables and unsanitary conditions.
Quality of Food and Drinks
While some customers enjoyed the coffee and donuts, others complained about poor quality, such as spoiled milk and burnt coffee.
Staff Training
There are complaints about untrained staff and inconsistent service, indicating a need for better training and management.
GR
Gregorio Rivera
6 days ago
1.0
Terrible service by the attendant. Awful! Despicable!
JC
Jose antonio carrion
Jan 28, 2026
1.0
This morning I went and ordered a cappuccino with an extra shot of espresso, totaling $7.61. The girl who served me... I SAW her... didn't use fresh coffee and used coffee that was already in a cup or leftover coffee from one... she took milk, frothed it, and gave it to me... I complained because I SAW EVERYTHING and she denied everything. From the moment I paid, I saw the whole process and she had a bad attitude... I paid more than $7!
MF
Michael Forbes
Nov 15, 2025
5.0
The night shift is amazing.That's the only time I get to go to this location because it's near a place that I go to at night.But I stop here, and the customer service is amazing.All from a worker named Jonny. He's actually the best employee I have seen anywhere in any business. He's extremely friendly and makes everything you want exactly how you like it. You could see he takes time in what he does, and perfects everything he does. I will actually drive twenty minutes out of the way to go to this location.Just because of him, he is extremely good at what he does and extremely good person with a bright future It makes every other Dunkin' Donuts look like a new store that you never heard of. .Other than that great spot, great donuts, great food and great coffee.
JC
Jose cortez
Nov 1, 2025
5.0
Today at Dunkin I order Through the mobile app and picked up my latte and I was with my mom and she also picked her latte up that I usually get . The latte tasted as if the milk was spoiled . When we spoke to dummar who was working tonight . While we explained the coffee didn’t taste right and asked him to do it over he stated that the coffee will not be made over . After explaining the situation and mentioning how I was a regular at the store he remade the coffee and tasted a 10 times better. While leaving store he stated ext time he won’t do that . This type of service makes me not want to return . It was disgusting and rude .
What are the current holiday season specials available at Dunkin' in Brooklyn, NY?
Dunkin' in Brooklyn offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.
What are the regular business hours for Dunkin' at 643 Manhattan Ave, Brooklyn?
Dunkin' is generally open from 5:00 AM to midnight on Mondays, and 24 hours from Tuesday through Sunday.
Does the Dunkin' location at 643 Manhattan Ave in Brooklyn offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What meals does Dunkin' in Brooklyn serve?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings anytime.
Can customers order Dunkin's products ahead of time using a mobile app?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab and go experience.
What types of food and drinks are specialties at this Dunkin' location in Brooklyn?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at the Dunkin' on Manhattan Ave in Brooklyn?
No, this Dunkin' location does not have a drive-thru service.
Are there any nearby places to visit before or after enjoying Dunkin'?
Yes, nearby places include Calexico (a Tex-Mex restaurant), Baskin-Robbins (an ice cream shop), Lomzynianka (a Polish restaurant), and Nassau Avenue train station, which can help customers easily access Dunkin'.
How can the Nassau Avenue train station assist customers visiting Dunkin' on Manhattan Ave?
The Nassau Avenue train station provides convenient public transportation access, making it easier for customers to reach Dunkin' without driving.
What other dining options are available near Dunkin' at 643 Manhattan Ave, Brooklyn?
Nearby dining options include El Born NYC (Mediterranean tapas bar), Wasabi Sushi (Japanese restaurant), and Xi'an Famous Foods (Chinese and burger restaurant), perfect for exploring different cuisines around your Dunkin' visit.
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