Location.com logo
Brand Certified

Dunkin'

3.6
(287 reviews)

Business Details

643 Manhattan Ave, Brooklyn, NY
11222, United States
(718) 472-3745
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
643 Manhattan Ave, Brooklyn, NY
11222, United States

Hours

Reviews

3.6
287 reviews
5 stars
133
4 stars
50
3 stars
23
2 stars
11
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are criticized for rudeness and poor attitude.

Order Accuracy

Many customers reported issues with incorrect orders and mistakes, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted concerns about cleanliness, including dirty tables and unsanitary conditions.

Quality of Food and Drinks

While some customers enjoyed the coffee and donuts, others complained about poor quality, such as spoiled milk and burnt coffee.

Staff Training

There are complaints about untrained staff and inconsistent service, indicating a need for better training and management.
  • GR
    Gregorio Rivera
    6 days ago
    1.0
    Terrible service by the attendant. Awful! Despicable!
  • JC
    Jose antonio carrion
    Jan 28, 2026
    1.0
    This morning I went and ordered a cappuccino with an extra shot of espresso, totaling $7.61. The girl who served me... I SAW her... didn't use fresh coffee and used coffee that was already in a cup or leftover coffee from one... she took milk, frothed it, and gave it to me... I complained because I SAW EVERYTHING and she denied everything. From the moment I paid, I saw the whole process and she had a bad attitude... I paid more than $7!
  • MF
    Michael Forbes
    Nov 15, 2025
    5.0
    The night shift is amazing.That's the only time I get to go to this location because it's near a place that I go to at night.But I stop here, and the customer service is amazing.All from a worker named Jonny. He's actually the best employee I have seen anywhere in any business. He's extremely friendly and makes everything you want exactly how you like it. You could see he takes time in what he does, and perfects everything he does. I will actually drive twenty minutes out of the way to go to this location.Just because of him, he is extremely good at what he does and extremely good person with a bright future It makes every other Dunkin' Donuts look like a new store that you never heard of. .Other than that great spot, great donuts, great food and great coffee.
  • JC
    Jose cortez
    Nov 1, 2025
    5.0
    Today at Dunkin I order Through the mobile app and picked up my latte and I was with my mom and she also picked her latte up that I usually get . The latte tasted as if the milk was spoiled . When we spoke to dummar who was working tonight . While we explained the coffee didn’t taste right and asked him to do it over he stated that the coffee will not be made over . After explaining the situation and mentioning how I was a regular at the store he remade the coffee and tasted a 10 times better. While leaving store he stated ext time he won’t do that . This type of service makes me not want to return . It was disgusting and rude .
  • MO
    Mashrab Oblakulov
    Oct 26, 2025
    5.0
    🤗🤗💓😋😋

Frequently Asked Questions About Dunkin'

What are the current holiday season specials available at Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.

What are the regular business hours for Dunkin' at 643 Manhattan Ave, Brooklyn?

Dunkin' is generally open from 5:00 AM to midnight on Mondays, and 24 hours from Tuesday through Sunday.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: