Dunkin'

3.6
282 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
643 Manhattan Ave, Brooklyn, NY
11222, United States

Hours

Reviews

3.6
282 reviews
5 stars
132
4 stars
49
3 stars
23
2 stars
11
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and efficiency, with some praising the service while others report rudeness and incompetence.

Cleanliness

Concerns raised about unsanitary conditions, including dirty tables and improper food handling.

Order Accuracy

Frequent complaints about incorrect orders and issues with menu items not being available.

Atmosphere

Some customers noted a chaotic environment, with reports of homeless individuals causing disturbances.

Product Quality

Inconsistent quality of food and drinks, with some customers enjoying fresh items while others received poorly made products.
  • MF
    Michael Forbes
    Nov 15, 2025
    5.0
    The night shift is amazing.That's the only time I get to go to this location because it's near a place that I go to at night.But I stop here, and the customer service is amazing.All from a worker named Jonny. He's actually the best employee I have seen anywhere in any business. He's extremely friendly and makes everything you want exactly how you like it. You could see he takes time in what he does, and perfects everything he does. I will actually drive twenty minutes out of the way to go to this location.Just because of him, he is extremely good at what he does and extremely good person with a bright future It makes every other Dunkin' Donuts look like a new store that you never heard of. .Other than that great spot, great donuts, great food and great coffee.
  • JC
    Jose cortez
    Nov 1, 2025
    5.0
    Today at Dunkin I order Through the mobile app and picked up my latte and I was with my mom and she also picked her latte up that I usually get . The latte tasted as if the milk was spoiled . When we spoke to dummar who was working tonight . While we explained the coffee didn’t taste right and asked him to do it over he stated that the coffee will not be made over . After explaining the situation and mentioning how I was a regular at the store he remade the coffee and tasted a 10 times better. While leaving store he stated ext time he won’t do that . This type of service makes me not want to return . It was disgusting and rude .
  • MO
    Mashrab Oblakulov
    Oct 26, 2025
    5.0
    🤗🤗💓😋😋
  • HN
    Henry G. Nixon
    Sep 15, 2025
    4.0
    Been going to this dunkin for over 10 years for my coffee and they never disappoint. The morning staff (1 st. Shift) are friendly, fast & efficient. The manager is always going above and beyond to make sure your experience is a pleasant one. She's the BEST!!!.
  • RD
    Raffaele D’Antonio
    Sep 1, 2025
    5.0
    Staff Gentile ciambelle deliziose attenzione tra una sede e l’altra può cambiare tantissimo e qui vi posso assicurare che si lavora molto bene in tutti i sensi!

Frequently Asked Questions About Dunkin'

What are the current holiday season specials available at Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.

What are the regular business hours for Dunkin' at 643 Manhattan Ave, Brooklyn?

Dunkin' is generally open from 5:00 AM to midnight on Mondays, and 24 hours from Tuesday through Sunday.