Brand Certified
Dunkin'
3.8(269 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5100 Kings Plaza, Brooklyn, NY
11234, United States
Certified by Dunkin' • Feb 22, 2026
(718) 873-1370
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
269 reviews
5 stars
135
4 stars
39
3 stars
33
2 stars
17
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and unhelpful.
Cleanliness
Customers frequently reported that the location was dirty, with unclean tables and floors.
Speed of Service
Many customers experienced slow service, with long wait times for orders and inefficient staff.
Food Quality
Several reviews mentioned issues with food quality, including cold items and incorrect orders.
- AMAyesha MughalDec 30, 20251.0It's been long long never ending lines and always only one cashier working too slow . Usually I come there from work and half of my break always ended in the line waiting for my turn. Really bad with the lines.
- CNCarlos NovilloDec 28, 20251.0Parece un basurero, el piso está todo sucio, las mesas casi igual que el piso, parece que nunca nadie limpia el local,
- RRRebeccaDec 18, 20253.0I love the tea and bagel, but I order on my phone and they never called my name. I waited and asked if my food was ready and they told me to wait while it had been sitting there behind the counter all while they're giving everyone else their food. 8 asked 2 twice and finally got it. My bagel was cold and me tea wasn't hot anymore. The last time before this time the service was better.
- EHElies HabibNov 14, 20251.0The straws are across from where drinks are placed, when I went to get a straw my jacket accidentally dropped my drink and I was apologizing and saying sorry. They were rude and kept giving attitude but I ignored it because I understood it was my fault. However when I asked if it was possible to get my drink remade, they were rude and refused saying it’s my fault and I used points so it’s against store policy, I work at dunkin and it is not… I understand if the answer is no but the rudeness and attitude is uncalled for when I was trying to be polite and kind about the situation, just my two cents on their service.
- AMAleksandr MnatsakanyanOct 2, 20253.0Very slow service. The tables are allways dirty. Limited staff.
Frequently Asked Questions About Dunkin'
What are the regular business hours for Dunkin' in Brooklyn, NY?
Dunkin' in Brooklyn is open from 9:00 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 7:00 PM on Sunday.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Are there any special holiday drinks available at Dunkin' Brooklyn?
Yes, they feature holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What types of food and beverages does this Dunkin' serve?
They serve coffee, espresso, donuts, breakfast sandwiches, tea, and various premium beverages suitable for breakfast, brunch, lunch, and dinner.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Which nearby places can customers visit before or after stopping at Dunkin'?
Customers can visit nearby places such as Megumi of Japan for sushi, Chipotle Mexican Grill for Tex-Mex food, or The Cookie House bakery for additional treats.
Are there nearby retail stores and shops near Dunkin' Brooklyn?
Yes, nearby retail stores include Victoria's Secret, Forever 21, Armani Exchange, and LensCrafters for eyewear.
What nearby health and beauty services are accessible from Dunkin'?
Nearby health and beauty options include Draya's Beauty Collection salon, Vistasite Eye Care optometrist, and Kiko Milano cosmetics.
How can customers find more information or contact this Dunkin' location?
Customers can visit their website at https://locations.dunkindonuts.com/en/ny/brooklyn/5100-kings-plaza/354858 or call +1 718-873-1370 for more information.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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