Dunkin'

3.8
269 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5100 Kings Plaza, Brooklyn, NY
11234, United States

Hours

Reviews

3.8
269 reviews
5 stars
135
4 stars
39
3 stars
33
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff interactions.

Cleanliness

Multiple reviews highlighted the dirty conditions of the store, including unclean tables and floors.

Order Accuracy

Several customers experienced issues with incorrect orders and lack of attention to special requests.

Product Quality

While some customers enjoyed the coffee and donuts, others noted that food quality was inconsistent, with complaints about cold items and poor preparation.
  • AM
    Ayesha Mughal
    Dec 30, 2025
    1.0
    It's been long long never ending lines and always only one cashier working too slow . Usually I come there from work and half of my break always ended in the line waiting for my turn. Really bad with the lines.
  • CN
    Carlos Novillo
    Dec 28, 2025
    1.0
    Parece un basurero, el piso está todo sucio, las mesas casi igual que el piso, parece que nunca nadie limpia el local,
  • RR
    Rebecca
    Dec 18, 2025
    3.0
    I love the tea and bagel, but I order on my phone and they never called my name. I waited and asked if my food was ready and they told me to wait while it had been sitting there behind the counter all while they're giving everyone else their food. 8 asked 2 twice and finally got it. My bagel was cold and me tea wasn't hot anymore. The last time before this time the service was better.
  • EH
    Elies Habib
    Nov 14, 2025
    1.0
    The straws are across from where drinks are placed, when I went to get a straw my jacket accidentally dropped my drink and I was apologizing and saying sorry. They were rude and kept giving attitude but I ignored it because I understood it was my fault. However when I asked if it was possible to get my drink remade, they were rude and refused saying it’s my fault and I used points so it’s against store policy, I work at dunkin and it is not… I understand if the answer is no but the rudeness and attitude is uncalled for when I was trying to be polite and kind about the situation, just my two cents on their service.
  • AM
    Aleksandr Mnatsakanyan
    Oct 2, 2025
    3.0
    Very slow service. The tables are allways dirty. Limited staff.

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn is open from 9:00 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 7:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.