Location.com logo
Brand Certified

Dunkin'

3.8
(385 reviews)

Business Details

(718) 498-0178
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
453 Mother Gaston Blvd, Brooklyn, NY
11212, United States

Hours

Reviews

3.8
385 reviews
5 stars
174
4 stars
86
3 stars
50
2 stars
24
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and often forgetting orders.

Speed of Service

Many customers complained about slow service, with long wait times for orders, especially during busy hours.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty equipment and unclean areas, which deterred customers.

Staff Attitude

While some staff were praised for being friendly, others were noted for having negative attitudes, impacting the overall customer experience.

Product Quality

Mixed feedback on food and drink quality, with some customers enjoying their orders while others found items to be stale or poorly prepared.
  • HN
    Henry Nazar
    Nov 7, 2025
    1.0
    Took me over 10 minutes to get my order. Seems like complete chaos inside. All I ordered was a small coffee. Total wait time was 22 minutes for a small coffee. Ouch.
  • TC
    Tyquan Curwen
    Oct 18, 2025
    1.0
    This place needs to close. The people are rude and they swear at the customers. The lady is very mean and I wish I would have known this before I sent my daughter there purchase any item I believe this place needs better management.
  • YA
    yvonne alexander
    Sep 28, 2025
    5.0
    Nice place to eat
  • SD
    Steven Diaz
    Sep 15, 2025
    3.0
    Staff is cool but they always forget something especially with iced coffees. If you don't like someone send them here and I promise you they'll mess their order up. DONT FORGET THE CARAMEL NEXT TIME!!!!
  • JW
    Joshua Williams
    Aug 9, 2023
    1.0
    THIS WAS THE RUDEST NASTIEST DUNKIN DONUTS I EVER BEEN TO! THE MALE WORKER WAS VERY NASTY AND REFUSED TO PROVIDE ME HIS NAME I WILL BE MAKING A COMPLAINT TO CORPORATE. IVE WORKED FOR THIS BUSINESS BEFORE AND THIS IS NOT HOW YOU CONDUCT AN ESTABLISHMENT. NEED TO SHUT THIS FRANCHISE DOWN OR GET A WHOLE NEW STAFF BECAUSE THE ONES THERE DOES NOT CARE FOR THE BUSINESS TO BE SUCCESSFUL THE WAY THEY ARE RUNNING IT WHEN THE MANAGER IS GONE. VERY RUDE VERY NASTY NO SENSE OF URGENCY AND I HAD TO BEG FOR SOMEONE TO ASSIST ME TO STILL LEAVE WITH NOTHING BECAUSE OF THE WAY I WAS BEING TREATED. IF YOU DONT LIKE YOUR JOB GET A NEW ONE NO ONE SHLD EVER HAVE TO EXPERIENCE THE SERVICE I WAS GIVEN TODAY !!! IF I CLD GIVE 0 STARS I WLD !!!! DEFINITELY WILL BE REACHING OUT TO CORPORATE 0/10 WLDNT RECOMMEND

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 11:00 PM for dine-in and from 5:00 AM to 10:30 PM for delivery services.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, brunch, and lunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: