Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and often forgetting orders.
Speed of Service
Many customers complained about slow service, with long wait times for orders, especially during busy hours.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty equipment and unclean areas, which deterred customers.
Staff Attitude
While some staff were praised for being friendly, others were noted for having negative attitudes, impacting the overall customer experience.
Product Quality
Mixed feedback on food and drink quality, with some customers enjoying their orders while others found items to be stale or poorly prepared.
HN
Henry Nazar
Nov 7, 2025
1.0
Took me over 10 minutes to get my order. Seems like complete chaos inside. All I ordered was a small coffee. Total wait time was 22 minutes for a small coffee. Ouch.
TC
Tyquan Curwen
Oct 18, 2025
1.0
This place needs to close. The people are rude and they swear at the customers.
The lady is very mean and I wish I would have known this before I sent my daughter there purchase any item
I believe this place needs better management.
YA
yvonne alexander
Sep 28, 2025
5.0
Nice place to eat
SD
Steven Diaz
Sep 15, 2025
3.0
Staff is cool but they always forget something especially with iced coffees.
If you don't like someone send them here and I promise you they'll mess their order up.
DONT FORGET THE CARAMEL NEXT TIME!!!!
JW
Joshua Williams
Aug 9, 2023
1.0
THIS WAS THE RUDEST NASTIEST DUNKIN DONUTS I EVER BEEN TO! THE MALE WORKER WAS VERY NASTY AND REFUSED TO PROVIDE ME HIS NAME I WILL BE MAKING A COMPLAINT TO CORPORATE. IVE WORKED FOR THIS BUSINESS BEFORE AND THIS IS NOT HOW YOU CONDUCT AN ESTABLISHMENT. NEED TO SHUT THIS FRANCHISE DOWN OR GET A WHOLE NEW STAFF BECAUSE THE ONES THERE DOES NOT CARE FOR THE BUSINESS TO BE SUCCESSFUL THE WAY THEY ARE RUNNING IT WHEN THE MANAGER IS GONE. VERY RUDE VERY NASTY NO SENSE OF URGENCY AND I HAD TO BEG FOR SOMEONE TO ASSIST ME TO STILL LEAVE WITH NOTHING BECAUSE OF THE WAY I WAS BEING TREATED. IF YOU DONT LIKE YOUR JOB GET A NEW ONE NO ONE SHLD EVER HAVE TO EXPERIENCE THE SERVICE I WAS GIVEN TODAY !!! IF I CLD GIVE 0 STARS I WLD !!!! DEFINITELY WILL BE REACHING OUT TO CORPORATE 0/10 WLDNT RECOMMEND
What are the operating hours of Dunkin' in Brooklyn, NY?
Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 11:00 PM for dine-in and from 5:00 AM to 10:30 PM for delivery services.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location offer delivery and pickup options?
Yes, Dunkin' offers both delivery and curbside pickup options for your convenience.
Can I order ahead using Dunkin's mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What are some of the special holiday drinks currently available at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returns of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Does Dunkin' in Brooklyn have a drive-thru service?
No, this Dunkin' location does not have a drive-thru, but offers dine-in, takeout, delivery, and curbside pickup services.
What amenities does Dunkin' Brooklyn provide for families and children?
Dunkin' welcomes families and children, offers free Wi-Fi, and serves vegetarian options, making it family-friendly.
What notable places are nearby that I can visit before or after enjoying Dunkin'?
You can visit Baskin-Robbins for ice cream and smoothies, Richard Green Park for some outdoor relaxation, and Brooklyn Chicken and Lobster for a seafood meal nearby.
Is public transit accessible near this Dunkin' location?
While not directly stated, customers can use nearby landmarks like the 76 gas station at the corner of Mother Gaston and Sutter Ave for orientation when visiting Dunkin'.
Are there beauty and personal care services near Dunkin' in Brooklyn?
Yes, nearby beauty salons such as Nyuma Professional African Hair Braiding, Goldmine Nails, and Aida African Hair Braiding Salon offer hair and nail services close to Dunkin'.
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