Dunkin'

3.8
383 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
453 Mother Gaston Blvd, Brooklyn, NY
11212, United States

Hours

Reviews

3.8
383 reviews
5 stars
172
4 stars
86
3 stars
50
2 stars
24
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and long wait times being common complaints.

Food Quality

Mixed reviews on food quality; some enjoyed the donuts and coffee, while others found the food disgusting or not fresh.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty equipment and a lack of proper hygiene practices among staff.

Staff Attitude

Staff attitude varied significantly, with some customers praising friendly employees while others reported rudeness and unprofessional behavior.

Efficiency

Customers frequently noted slow service and issues with order accuracy, indicating a need for better staffing and management.
  • HN
    Henry Nazar
    Nov 7, 2025
    1.0
    Took me over 10 minutes to get my order. Seems like complete chaos inside. All I ordered was a small coffee. Total wait time was 22 minutes for a small coffee. Ouch.
  • TC
    Tyquan Curwen
    Oct 18, 2025
    1.0
    This place needs to close. The people are rude and they swear at the customers. The lady is very mean and I wish I would have known this before I sent my daughter there purchase any item I believe this place needs better management.
  • YA
    yvonne alexander
    Sep 28, 2025
    5.0
    Nice place to eat
  • SD
    Steven Diaz
    Sep 15, 2025
    3.0
    Staff is cool but they always forget something especially with iced coffees. If you don't like someone send them here and I promise you they'll mess their order up. DONT FORGET THE CARAMEL NEXT TIME!!!!
  • SS
    Shaybie
    Aug 17, 2025
    5.0
    Doughnuts were fresh and my coffee was delishious.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 11:00 PM for dine-in and from 5:00 AM to 10:30 PM for delivery services.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, brunch, and lunch, offering a variety of coffee, espresso, breakfast sandwiches, and donuts.