Dunkin'

3.8
422 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
241-A Rockaway Pkwy, Brooklyn, NY
11212, United States

Hours

Reviews

3.8
422 reviews
5 stars
195
4 stars
86
3 stars
62
2 stars
25
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and accommodating staff, others reported rude and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders and mistakes, indicating a consistent issue with order accuracy.

Speed of Service

Customers frequently mentioned slow service and long wait times, particularly during busy hours, impacting their overall experience.

Cleanliness

Several reviews noted cleanliness issues, particularly with the dining area and floors, suggesting a need for better maintenance.

Product Quality

While some customers enjoyed the coffee and certain menu items, others reported stale products and dissatisfaction with food quality.
  • JC
    Joseph Canas
    Jan 2, 2026
    1.0
    PEOPLE WORKING IN THIS STORE ARE VERY RUDE AND UNPROFESSIONAL. WHEN YOU ASK A QUESTION THEY ACT LIKE THEY DON'T HEAR YOU. YOU HAVE TO SAY LIKE 3 TIMES THE SAME THING AND THEY CHOOSE TO IGNORE YOU. THEY ACT LIKE WE GET THE STUFF FOR FREE. STAY AWAY FROM THIS STORE PEOPLE...THEY SHOW NO RESPECT FOR CUSTOMERS
  • JB
    Johnathan Byrd
    Dec 31, 2025
    5.0
    The people here are cool 😎
  • MD
    Mary A Dambrogio
    Dec 27, 2025
    1.0
    Disrespectful to others especially deaf/ hoh individuals senior citizens ... They make to many mistakes!!!
  • HC
    Hampton Corry
    Dec 27, 2025
    5.0
    Customer service was excellent. One of the employees knew exactly what I wanted as soon as I entered the store. This is a great crew that works here in the morning. 😊
  • NR
    Neha Raorane
    Nov 13, 2025
    1.0
    I ordered for 2 drinks and 1 hash brown. Only one latte was sent. Very bad service. Disappointed 😞

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 241-A Rockaway Pkwy, Brooklyn?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.