Dunkin'

3.5
265 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7519 5th Avenue, Brooklyn, NY
11209, United States

Hours

Reviews

3.5
265 reviews
5 stars
105
4 stars
54
3 stars
32
2 stars
13
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unprofessional staff, while a few praised friendly and attentive employees.

Order Accuracy

Numerous customers reported issues with incorrect orders and staff arguing over mistakes, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling, which negatively impacted customer experiences.

Quality of Food and Drinks

While some customers enjoyed the coffee and donuts, others complained about stale products and inconsistent quality.

Atmosphere

The location is described as cramped and noisy, with some customers noting a lack of seating and a chaotic environment.
  • KW
    Karen Wong
    4 days ago
    1.0
    “I purchased the $6 deal, but the hash brown I received appeared to be a customer return. This was very disappointing. Please consider retraining your staff, as this experience felt unprofessional.”
  • CI
    Clover Ivey
    Sep 18, 2025
    1.0
    Mineha (if that’s how you spell her name) messed up my order, (I ordered the snackin bacon, she misheard me and made maple) she refused to correct it, and overcharged me for a order I don’t want. Never coming back to this location again.
  • KU
    Kashan Asad Ullah
    Aug 29, 2025
    5.0
    Overall a good place to have Dunkin coffee and quick breakfast
  • HP
    H. Poyraz
    Jul 17, 2025
    4.0
    Good
  • JM
    Jeane McMahon
    Jul 10, 2025
    5.0
    Maha is the best barista Dunkin’ Donuts has. Her bright smile and niceness is as impressive as the coffee.

Frequently Asked Questions About Dunkin'

What are Dunkin's regular opening hours in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.