Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
739 reviews
5 stars
314
4 stars
145
3 stars
99
2 stars
47
1 star
134
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is frequently reported as dirty, with trash and inappropriate conditions noted by multiple customers.
Service Quality
Customer service is inconsistent, with reports of rude staff, incorrect orders, and long wait times.
Food Quality
While some customers enjoyed the food, there are numerous complaints about stale items and poor preparation.
Atmosphere
The atmosphere is negatively impacted by loitering and a lack of seating, making it less inviting for customers.
Parking Issues
There are complaints about aggressive towing practices in the parking lot, causing frustration among customers.
- ALAbraham LincolnDec 27, 20254.0Overall, this dunking donuts is on the lower scale. Albeit having a huge parking lot, the interior is scribbled with inappropriate graffiti, and waiting for the food took ~10 minutes. Food was good though, but not the experience.
- CCConnie CirinoDec 8, 20252.0By far, the most terrible Dunkin’ Donuts in the neighborhood. First, let’s start off with the revolving door of employees. It’s crazy every day is someone new which then leads to people not knowing their jobs which leads to incorrect or incomplete orders. Second the place always looks rundown and dirty and I can’t understand how that’s possible if there’s nowhere to sit to begin with so why does the place look like that? It looks as if you just don’t care. Thirdly employees tend to be rude or act as if they don’t understand anything you’re saying if that’s the case then I’m not against people speaking their own language, knowing their own language, but when you’re gonna work in a certain community, you should be able to understand the people you service And we should understand you.
- MIMichelle IlmeDec 2, 20251.0This is usually the Dunkin I come to every morning before work. I usually order on the app and pick it up. A couple times when I was finishing my coffee I saw coffee grounds at the bottom of my cup. But my last coffee, there was a big dead fly at the bottom as I was finishing my coffee. I wanted to throw up!!! Never going back!!!
- SRS RNov 29, 20255.0Amazing service & the best employees!! Always doing there best to help customers. Best Dunkin’ Donuts on Brighton!!
- DKDua KhanNov 27, 20255.0The workers are very hard working and the food quality is very good they never disappoint on lattes amd begals there donuts are always fresh i come here everyday from newkerk
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 359 Neptune Ave, Brooklyn?
Dunkin' in Brooklyn is open from 5:00 AM to 8:00 PM Monday, Tuesday, Thursday, Friday, Saturday and Sunday, and until 7:00 PM on Wednesday.
What types of meals does Dunkin' Brooklyn serve?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' Brooklyn provides both delivery and curbside pickup options for customer convenience.
What new holiday drinks are available at Dunkin' in Brooklyn?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for Dunkin' in Brooklyn?
Yes, you can order ahead using the Dunkin’ mobile app available on Apple and Android devices for a fast grab and go experience.
What payment methods does Dunkin' Brooklyn accept?
Dunkin' Brooklyn accepts both debit and credit cards for payment.
Are there any nearby coffee shops close to Dunkin' Brooklyn?
Yes, there is another Dunkin' nearby which offers additional options for coffee, donuts, and snacks.
What nearby dining options are available near Dunkin' at 359 Neptune Ave?
You can visit 718 Bistro nearby, a cafe and American restaurant, perfect for meals before or after your Dunkin' visit.
Are there nearby public services close to Dunkin' Brooklyn?
Yes, Western Union and S & K Pharmacy are nearby, which could be convenient if you need financial services or medical supplies during your visit.
What kind of food and beverage specialties does Dunkin' at 359 Neptune Ave offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, offering a variety of snacks and drinks throughout the day.