Dunkin'

3.6
728 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
359 Neptune Ave, Brooklyn, NY
11235, United States

Hours

Reviews

3.6
728 reviews
5 stars
306
4 stars
144
3 stars
99
2 stars
46
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with many experiencing long wait times and incorrect orders.

Cleanliness

Numerous reviews highlighted the store's poor cleanliness, with trash and dirt frequently mentioned.

Staff Attitude

While some customers praised friendly staff, many others noted rudeness and lack of professionalism.

Product Quality

Several customers expressed dissatisfaction with the quality of food and drinks, citing stale items and poorly made beverages.

Parking Issues

Some customers reported negative experiences related to parking, including towing incidents.
  • BK
    Boris K
    3 days ago
    1.0
    Consistently unpleasant smell, rude customer service, and frequent mistakes with orders. Very disappointing experience overall. I would not recommend this place.
  • VV
    Victoria Viscusi
    6 days ago
    1.0
    One of the worst dunkin coffees I’ve ever consumed. Their mobile pickup system is a mess.
  • KT
    Khayam Tariq
    Oct 15, 2025
    5.0
    All good
  • MM
    Molly Tomsky (Malka)
    Oct 9, 2025
    4.0
    Coffee is great what else is there to say
  • NN
    Nat Nikol
    Jul 15, 2025
    5.0
    This Dunkin supposed to be on a top list. Staff is always so welcoming, friendly and hospitable. They’re always providing you the best service 💫💫

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 359 Neptune Ave, Brooklyn?

Dunkin' in Brooklyn is open from 5:00 AM to 8:00 PM Monday, Tuesday, Thursday, Friday, Saturday and Sunday, and until 7:00 PM on Wednesday.

What types of meals does Dunkin' Brooklyn serve?

Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.