Brand Certified
Dunkin'
3.6(741 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
359 Neptune Ave, Brooklyn, NY
11235, United States
Certified by Dunkin' • Feb 22, 2026
(347) 713-1057
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
741 reviews
5 stars
316
4 stars
145
3 stars
99
2 stars
47
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising the staff for being friendly and attentive, while others report rude service and frequent order mistakes.
Cleanliness
Many reviews highlight poor cleanliness, with reports of dirty interiors, trash, and unsanitary conditions.
Product Quality
There are complaints about the quality of food and drinks, including incorrect orders and stale items, alongside some positive mentions of good coffee and bagels.
Atmosphere
The atmosphere is often described as uninviting due to the lack of seating and cleanliness issues, with some customers feeling uncomfortable due to loitering.
Parking Issues
While the location has a large parking lot, there are complaints about aggressive towing practices that deter customers.
- RMRizwan MehmoodJan 26, 20265.0Excellent service! The employee EMAAD was welcoming, patient, and attentive, even during a busy time. My order was accurate and served quickly. This kind of service really makes a difference—thank you!
- DDDavronJan 12, 20261.0They don’t know how to make a cappuccino
- ALAbraham LincolnDec 27, 20254.0Overall, this dunking donuts is on the lower scale. Albeit having a huge parking lot, the interior is scribbled with inappropriate graffiti, and waiting for the food took ~10 minutes. Food was good though, but not the experience.
- CCConnie CirinoDec 8, 20252.0By far, the most terrible Dunkin’ Donuts in the neighborhood. First, let’s start off with the revolving door of employees. It’s crazy every day is someone new which then leads to people not knowing their jobs which leads to incorrect or incomplete orders. Second the place always looks rundown and dirty and I can’t understand how that’s possible if there’s nowhere to sit to begin with so why does the place look like that? It looks as if you just don’t care. Thirdly employees tend to be rude or act as if they don’t understand anything you’re saying if that’s the case then I’m not against people speaking their own language, knowing their own language, but when you’re gonna work in a certain community, you should be able to understand the people you service And we should understand you.
- MIMichelle IlmeDec 2, 20251.0This is usually the Dunkin I come to every morning before work. I usually order on the app and pick it up. A couple times when I was finishing my coffee I saw coffee grounds at the bottom of my cup. But my last coffee, there was a big dead fly at the bottom as I was finishing my coffee. I wanted to throw up!!! Never going back!!!
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 359 Neptune Ave, Brooklyn?
Dunkin' in Brooklyn is open from 5:00 AM to 8:00 PM Monday, Tuesday, Thursday, Friday, Saturday and Sunday, and until 7:00 PM on Wednesday.
What types of meals does Dunkin' Brooklyn serve?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' Brooklyn provides both delivery and curbside pickup options for customer convenience.
What new holiday drinks are available at Dunkin' in Brooklyn?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app for Dunkin' in Brooklyn?
Yes, you can order ahead using the Dunkin’ mobile app available on Apple and Android devices for a fast grab and go experience.
What payment methods does Dunkin' Brooklyn accept?
Dunkin' Brooklyn accepts both debit and credit cards for payment.
Are there any nearby coffee shops close to Dunkin' Brooklyn?
Yes, there is another Dunkin' nearby which offers additional options for coffee, donuts, and snacks.
What nearby dining options are available near Dunkin' at 359 Neptune Ave?
You can visit 718 Bistro nearby, a cafe and American restaurant, perfect for meals before or after your Dunkin' visit.
Are there nearby public services close to Dunkin' Brooklyn?
Yes, Western Union and S & K Pharmacy are nearby, which could be convenient if you need financial services or medical supplies during your visit.
What kind of food and beverage specialties does Dunkin' at 359 Neptune Ave offer?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, offering a variety of snacks and drinks throughout the day.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website