Dunkin'

3.2
335 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
306 7th Ave, Brooklyn, NY
11215, United States

Hours

Reviews

3.2
335 reviews
5 stars
116
4 stars
67
3 stars
25
2 stars
18
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor service, including slow wait times, rude staff, and incorrect orders.

Racism Allegations

Multiple customers reported experiences of racial discrimination from staff, particularly towards Black patrons.

Product Availability

Customers frequently noted that advertised items, such as meal deals and certain drinks, were often unavailable.

Cleanliness Issues

Several reviews mentioned the store's cleanliness, with complaints about dirty conditions and lack of maintenance.

Mixed Customer Experiences

While many expressed dissatisfaction, a few reviews praised specific staff members and noted positive experiences.
  • LB
    Luka Bogdanov
    Dec 2, 2025
    1.0
    advertised meal deal consistently unavailable
  • KG
    Keysha Gordon
    Sep 26, 2025
    1.0
    I have a drink order saved in the app. Every time I order it from this location it never tastes right. I don't think they are using dunkin's syrups. I've ordered from lots of DD around the states, this is the only location that always taste off. To top it off, the service at this location is painfully slow!
  • SS
    sophia
    Sep 18, 2025
    1.0
    if you are of color you may not be serviced respectfully.
  • SS
    Saleh Salem
    Sep 16, 2025
    5.0
    Always like Dunkin’ Donuts
  • TG
    Tess Garcia
    Sep 10, 2025
    1.0
    Since February 13, I’ve tried to contact the franchisee about a racist incident I witnessed from the manager here. It’s now September, and I have yet to receive an update- to my knowledge, this manager is still employed. When I entered the store at issue, the manager, who wasn't wearing a name tag, told me she couldn’t make my drink as they were out of oat milk. I asked if they had other non-dairy milks, and she told me she would look in the back. However, when the women ahead of me, who also ordered a drink with oat milk, informed this manager that they are lactose intolerant, the manager told them that she would be unable to accommodate them, as they did not have any non-dairy milks in stock. These two women are Black, and I am a white woman. Minutes later, the manager returned from the back to inform me that they did have almond milk in stock. The two previously mentioned women asked if the manager could now accommodate them by using the almond milk in their drink. The manager refused to respond. The women asked if they could speak to a manager, to which she replied that she was the manager. I then asked the manager to make the women’s drink with almond milk. She initially refused, but acquiesced when I made it clear that I would not leave the store until these women were accommodated. When the women’s drink was made, the manager handed the drink to me, still refusing to acknowledge the other women. I’ve contacted Dunkin corporate, City Council, the NY Commission on Human Rights, the NYS Attorney General, and the Better Business Bureau. No one has enacted change in response to this disgusting act. Everyone involved should be ashamed.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin’ location offer delivery and pickup services?

Yes, this Dunkin’ location offers both delivery and curbside pickup services.