Dunkin'

3.4
271 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

1510 86th St, Brooklyn, NY
11228, United States
(917) 507-7425
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1510 86th St, Brooklyn, NY
11228, United States

Hours

Reviews

3.4
271 reviews
5 stars
108
4 stars
47
3 stars
34
2 stars
12
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from management.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and floors.

Order Accuracy

Several customers experienced problems with incorrect orders and long wait times.

Product Quality

Feedback indicated that food and drink quality was inconsistent, with reports of stale donuts and poorly made beverages.

Staff Efficiency

Customers noted that service was often slow, especially during busy hours, and suggested that more staff were needed.
  • JJ
    jay
    Nov 16, 2025
    3.0
    This is a pretty decent Dunkin directly next to the b1 bus stop, inside it’s pretty small with good amount of seats with it also being pretty clean.
  • AM
    Arleen Murphy
    Oct 9, 2025
    5.0
    I live this place and all its employees. Don't make it there as much as I'd like but when I can, it's always great! On a side note, please don't ever get rid of Butter Pecan coffee flavor, it's my absolute favorite. 👌
  • MA
    Mina Ahmed
    Sep 21, 2025
    1.0
    The person who works there, the older one, is very rude and unkind. She started picking fights with my 3 YEAR OLD brother because of an accident. That’s so embarrassing, like how are you in your 50s or 60s and fighting with a kid?
  • CC
    Cheng Chen
    Sep 13, 2025
    2.0
    Dishonest cashiers. went to the place twice and the cashier randomly add items to your orders that you didn’t order on each of the two visits.
  • AR
    Antuela Romero
    Aug 15, 2025
    1.0
    Avoid it all together. The workers are miserable and treat the customers like scum.i get that customer service jobs are hard but you don’t have to treat your customers like you hate them. The last straw for me was when i had to wait 10 minutes for one coffee, they got the order wrong and they wouldn’t even acknowledge me talking to them. I was talking to the air. Disgusting behavior.
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 7:00 PM.

What holiday drinks are available at Dunkin'?

Currently, you can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.