Dunkin'

3.4
274 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1510 86th St, Brooklyn, NY
11228, United States

Hours

Reviews

3.4
274 reviews
5 stars
109
4 stars
47
3 stars
34
2 stars
12
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, rude staff, and unprofessional behavior, leading to a frustrating experience.

Cleanliness

The location was frequently described as dirty and poorly maintained, with complaints about unclean tables and floors.

Product Quality

Several reviews mentioned stale donuts and poorly made coffee, indicating inconsistency in product quality.

Staff Performance

While some staff were praised for their efficiency and friendliness, many reviews highlighted a lack of training and professionalism among employees.
  • MB
    martine benjamin
    Jan 5, 2026
    1.0
    They never have anything and the attitude that they give is terrible.
  • RR
    Ritaly Rapaport
    Dec 4, 2025
    1.0
    Unbelievably slow service and the coffee was so burned and disgusting it was useless
  • JJ
    jay
    Nov 16, 2025
    3.0
    This is a pretty decent Dunkin directly next to the b1 bus stop, inside it’s pretty small with good amount of seats with it also being pretty clean.
  • AM
    Arleen Murphy
    Oct 9, 2025
    5.0
    I live this place and all its employees. Don't make it there as much as I'd like but when I can, it's always great! On a side note, please don't ever get rid of Butter Pecan coffee flavor, it's my absolute favorite. 👌
  • MA
    Mina Ahmed
    Sep 21, 2025
    1.0
    The person who works there, the older one, is very rude and unkind. She started picking fights with my 3 YEAR OLD brother because of an accident. That’s so embarrassing, like how are you in your 50s or 60s and fighting with a kid?

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 7:00 PM.

What holiday drinks are available at Dunkin'?

Currently, you can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.