Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Customers frequently reported issues with food quality, including incorrect orders, stale items, and unsanitary conditions.
Cleanliness
The establishment was often described as dirty and poorly maintained, with complaints about the overall cleanliness of the location.
Staff Attitude
Many reviews mentioned a lack of professionalism and a negative attitude from staff, contributing to a hostile environment for customers.
Service Speed
Customers experienced long wait times and slow service, particularly with mobile orders, leading to frustration.