Dunkin'

3.4
455 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1410 Avenue J, Brooklyn, NY
11230, United States

Hours

Reviews

3.4
455 reviews
5 stars
177
4 stars
85
3 stars
58
2 stars
27
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Many customers reported issues with food quality, including incorrect orders, stale items, and unsanitary conditions.

Cleanliness

Several reviews mentioned that the location was not clean, with complaints about trash and overall hygiene.

Service Speed

Customers frequently noted long wait times for orders, both in-store and for mobile orders, often leading to frustration.

Staff Attitude

Multiple reviews indicated that staff members displayed a lack of professionalism and respect towards customers.
  • TT
    toxicdiarrhe
    Nov 15, 2025
    5.0
    shout out to the worker who from Bangladesh that looks like a 20 year old guy that works around the last hour of working time 6-7PM he the best worker ever
  • YP
    Yelinka Sam Pedro
    Nov 8, 2025
    1.0
    If it was possible to put no starts for the customer service I would, I tell the girl at the cashier how I want my coffee and she completely disregarded and just say “milk and sugar coffee” so I repeated my order slowly so she could get it this time and same thing “milk and sugar ice coffee” until the third time and she gave me the annoyed face and then she also gave me whatever she wanted for my food order, I made a rather large order and after I realized I forgot one of my kids bottles and I asked if I could have a small cup of water and the lady just blank told me no, and I asked her if I could please have a small cup of water didn’t even have to be a full cup for my baby. And she just said no free water. Which you know I understand that you can’t just give stuff away but a cup of tap water….
  • NV
    Nachman Veksler
    Oct 19, 2025
    5.0
    So this location is completely kosher so you can get anything (unless you don’t eat ou d) So I got the Veggie sausage egg and cheese on a bagel it was good overall but there was a hair in it but thankfully I got another sandwich free of charge very good service I recommend
  • HM
    Hannah Moltz
    Oct 8, 2025
    1.0
    It’s so bad y’all
  • LR
    Lightz Raptor
    Sep 29, 2025
    1.0
    Absolute terrible coffee, and dumbest workers I’ve seen. Don’t go here. They’re going to mess your order and not understand English to fix it

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 7:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.