Dunkin'

3.6
236 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1132 Myrtle Ave, Brooklyn, NY
11206, United States

Hours

Reviews

3.6
236 reviews
5 stars
92
4 stars
57
3 stars
32
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and frequent order mistakes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Cleanliness

Several customers noted unsanitary conditions, including reports of bugs and a dirty environment.

Staff Training

There is a clear need for better training among employees, as many reviews mentioned unprofessional behavior and lack of product knowledge.

Product Quality

While some customers enjoyed the coffee and donuts, others complained about the quality and freshness of the items served.
  • FW
    Frank Will
    Oct 1, 2025
    4.0
    The people around make it bad
  • KS
    Krystle Salas
    Sep 14, 2025
    2.0
    They never get the order correct the Arabic guy that makes the food doesn’t know the difference between a wrap or McMuffin!!! He always messes up! They all blame each other! They need to train the workers better on the foods they have!
  • HB
    Hasanul Banna
    Jun 21, 2025
    1.0
    No one after me, but the cashier lady was in such a hurry that she closed my order before I finished it, and she did it twice. I asked one sugar for both of my coffees, and she gave 2 sugars for one coffee and nothing for the other. These types of people damage the company’s reputation.
  • RR
    Ryan
    Jun 6, 2025
    1.0
    This is the worst Dunkin’ site in Brooklyn. The workers mindfulness and customer service are terrible. Even the manager have an attitude. Being tired isn’t an excuse for a bad attitude and bad service. Dunkin’ should find workers who don’t mind serving the public. Dunkin Spanish employees treat Spanish people better which isn’t fare. All because they share language and culture they shouldn’t get treated better
  • EG
    Elliott Gress
    Jun 4, 2025
    5.0
    Major improvements from what it used to be, the staff is always super nice and remember me and my team. Honestly Myrtle broadway is hectic and they do a great job. 👏🏼

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 10:00 PM, with some days closing at 9:30 PM for delivery services.

What types of meals are served at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch.