Dunkin'

3.0
360 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
573 Lafayette Ave, Brooklyn, NY
11205, United States

Hours

Reviews

3.0
360 reviews
5 stars
108
4 stars
49
3 stars
52
2 stars
39
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, long wait times, and poor customer service, with many stating they would not return.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and a lack of communication regarding unavailable menu items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and improper food handling practices.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, often describing them as stale or poorly made.
  • SW
    Shanira Webb
    2 days ago
    1.0
    Very rude and makes watery hot chocolate!
  • MM
    Mar Mar
    Nov 17, 2025
    1.0
    The worst
  • AA
    Ant A
    Nov 7, 2025
    1.0
    Waited for an order I placed half an hour ago as I watched other people get their orders before me despite having ordered after me. After I was ignored for half an hour, the woman working lets me know they don’t have a milk substitute for my coffee. Why would you not announce that to everybody waiting ahead of time? How is this business still running considering they are consistently I live around the corner from this place and I will never set foot in there again. I’d rather pay more money at another coffee shop and actually get what I ordered.
  • FR
    Flex Rosè
    Nov 5, 2025
    1.0
    Every time I go to this location they are extremely slow and understaffed. Constantly getting my order wrong and I always have to remind the man with the marks on his face to make my order because he gets distracted. This has to be the worst dunkin location in Brooklyn please fix up
  • BB
    B
    Nov 4, 2025
    1.0
    Highly unorganized and uncoordinated. The wait time is way too long.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 573 Lafayette Ave, Brooklyn?

Dunkin' is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sundays from 7:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.