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Dunkin'

3.0
(363 reviews)

Business Details

573 Lafayette Ave, Brooklyn, NY
11205, United States
(718) 230-4518
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
573 Lafayette Ave, Brooklyn, NY
11205, United States

Hours

Reviews

3.0
363 reviews
5 stars
109
4 stars
49
3 stars
53
2 stars
39
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, long wait times, and unhelpful staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and improper handling of food.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, particularly with mobile orders.

Staff Attitude

Numerous reviews mentioned rude and unprofessional behavior from staff, contributing to a negative customer experience.

Product Freshness

Customers expressed dissatisfaction with the freshness of food items, including stale bagels and old ice cream.
  • JB
    Jovany B
    2 days ago
    3.0
    Hey on my visit today the noise level were very quiet and I only had 2 and half people in front of me, 1 was picking up an order and two waiting to order. Took about couple mins not too long. I rate 3 because I have to repeat multiple times that I wanted 2 muffins not 1. You know when you hear yourself speak but other person couldn't hear you? Yeah like that , I cleared my throat first and then I order still wasn't able to hear. It wasn't even much noise going on. Maybe it was previous distraction b4 I arrived from train station
  • JC
    Joyce C
    Jan 28, 2026
    1.0
    First and last, its not very clean in there!! The prices are ridiculously marked up. I just wanted the pre packed quart of ice cream, that he said was $12 & $24 for two. (And they looked like they've been in that freezer for awhile.) Only to get them elsewhere for 1/2 the price. (And they looked more fresh!!) Smh!!
  • SW
    Shanira Webb
    Jan 10, 2026
    1.0
    Very rude and makes watery hot chocolate!
  • MM
    Mar Mar
    Nov 17, 2025
    1.0
    The worst
  • AA
    Ant A
    Nov 7, 2025
    1.0
    Waited for an order I placed half an hour ago as I watched other people get their orders before me despite having ordered after me. After I was ignored for half an hour, the woman working lets me know they don’t have a milk substitute for my coffee. Why would you not announce that to everybody waiting ahead of time? How is this business still running considering they are consistently I live around the corner from this place and I will never set foot in there again. I’d rather pay more money at another coffee shop and actually get what I ordered.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 573 Lafayette Ave, Brooklyn?

Dunkin' is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sundays from 7:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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