Dunkin'

3.0
358 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
573 Lafayette Ave, Brooklyn, NY
11205, United States

Hours

Reviews

3.0
358 reviews
5 stars
108
4 stars
48
3 stars
52
2 stars
39
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times for both in-person and mobile orders.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness

The establishment was frequently described as dirty, with unsanitary conditions noted in multiple reviews.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Product Availability

Customers often complained about the unavailability of menu items, leading to dissatisfaction with their orders.
  • MM
    Mar Mar
    Nov 17, 2025
    1.0
    The worst
  • AA
    Ant A
    Nov 7, 2025
    1.0
    Waited for an order I placed half an hour ago as I watched other people get their orders before me despite having ordered after me. After I was ignored for half an hour, the woman working lets me know they don’t have a milk substitute for my coffee. Why would you not announce that to everybody waiting ahead of time? How is this business still running considering they are consistently I live around the corner from this place and I will never set foot in there again. I’d rather pay more money at another coffee shop and actually get what I ordered.
  • FR
    Flex Rosè
    Nov 5, 2025
    1.0
    Every time I go to this location they are extremely slow and understaffed. Constantly getting my order wrong and I always have to remind the man with the marks on his face to make my order because he gets distracted. This has to be the worst dunkin location in Brooklyn please fix up
  • BB
    B
    Nov 4, 2025
    1.0
    Highly unorganized and uncoordinated. The wait time is way too long.
  • AM
    Ariel McFall
    Sep 2, 2025
    1.0
    Been coming to this Dunkin for 4 years & it’s fine? I guess? Sometimes? Like they usually give me what I order sure lol but like today is a perfect example of how they operate : I went in to order my coffee & food, a woman is putting cash into the register as I step up. She ignores me for a solid 3minutes while I stand there patiently waiting for her to address me (happy to wait for her to finish the task at hand before moving on to help a customer.) She finally looks up at me & goes “sorry, we’re closed for 5 minutes.” I’m looking at her like ??? & she repeats herself “we’re closed for like 5 minutes cuz we need time you know?” It’s 1:15pm. There was no one ahead of me & only one person in behind me in line. Like why didn’t she say that when she saw me waiting to begin with? I feel like this experience represents exactly the vibe of this Dunkin. It’s 5 minutes, I’ll be fine, I’ll run an errand and come back but…. Just take from my experience what you will.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 573 Lafayette Ave, Brooklyn?

Dunkin' is open Monday to Saturday from 5:00 AM to 8:00 PM and on Sundays from 7:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.