Brand Certified
Dunkin'
3.6(214 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
250 Prospect Park W, Brooklyn, NY
11215, United States
Certified by Dunkin' • Feb 22, 2026
(347) 588-0390
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
214 reviews
5 stars
91
4 stars
40
3 stars
30
2 stars
16
1 star
37
What are people saying?
AI-generated from recent customer reviews
Coffee Quality
Many customers reported dissatisfaction with the coffee, describing it as burnt or watered down.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Staffing Problems
Customers noted that the location is often understaffed, leading to inefficiencies and delays.
Cleanliness
While some customers appreciated the cleanliness of the store, others reported issues with restrooms and overall hygiene.
Customer Service
Despite the negative feedback, some reviews praised the friendliness and helpfulness of certain staff members.
- TGTom GeriFeb 19, 20261.0Donuts and muffins were stale. Rude staff.
- EFEdward FitzGeraldFeb 6, 20261.0Dunkin’ Donuts has begun cutting back on the amount of fresh coffee it serves daily. They water down the coffee, or it’s burnt. I’ve stopped wasting my money on this expensive coffee, switch to tea, you never get a bad cup of tea, except from Dunkin. They wanted to charge me extra for two teabags on a medium size cup, ridiculous.
- VRVernon RodriguezFeb 6, 20261.0I’m sorry but Dunkin is really starting to disappoint me. The coffee is so watered down or burnt now that I think I’m gonna stop getting Dunkin, because I got a cup of coffee earlier from a decent coffee place and it was so good then I got one from Dunkin at this location 250 Prospect park west, and it was awful it’s not just this location it’s Dunkin because because cost of certain things have gone up and because they are trying to keep their prices fair for us everyday people. But the quality of their coffee is garbage now. So I recommend going to Kos cafe or any good bagel spots for their coffee because Dunkin is not it anymore
- LLLeandro de Oliveira (Leo)Dec 8, 20252.0My bacon, egg, and cheese came with a burnt croissant — black, crumbly, and tasting awful. The cheese also tasted off and had a weird texture. The hash browns I ordered did NOT come, and my latte, which I asked for with one sugar, came with no sugar at all. Terrible experience. I already requested a refund through DoorDash, and I do NOT recommend
- EVErick VanlandinghamSep 24, 20251.0Idk what happened to this place but, or the coffee machine is not working ( like very often) or they give you the wrong order os something. I’ve been a customer for the last 7 years!!!
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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