Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and issues with food handling.
Order Accuracy
A significant number of reviews mentioned incorrect orders and slow service, leading to frustration among customers.
Atmosphere
While some customers appreciated the welcoming atmosphere and friendly staff, others noted issues with noise and cleanliness.
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Mon Aerop
Feb 16, 2026
1.0
Very bad customer service. 5 dollar meal wrap is nasty. It did not look like the picture, like these cashiers were mentioning. I clearly asked it with no bacon, they still put it. Instead of being a wrap like the picture, it was an extra mini wrap. I wanted to pay a difference for a croissant they didn’t allow. When I asked for my refund receipt, they didn’t want to give it to me. I’ve been a cashier I know you can print it twice if you cashiers need to keep it for some stupid reason.
Worse service ever of these three cashiers! Monday 10am.
DI
Dzhan Iron
Feb 6, 2026
2.0
We drink matcha here a lot. Today, though, the matcha was unusually bad. They didn’t blend the powder with the milk at first. You can’t drink plain milk with large chunks of powder in it-it’s disgusting.
When I asked them to blend the matcha, they ignored me at first, and when they finally did it, it was even worse. They blended it but only filled half the cup,the rest was just ice. It felt like I was drinking green milk 😐