Location.com logo
Brand Certified

Dunkin'

3.9
(835 reviews)

Business Details

289 Hamilton Ave, Brooklyn, NY
11231, United States
(718) 596-1902
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
289 Hamilton Ave, Brooklyn, NY
11231, United States

Hours

Reviews

3.9
835 reviews
5 stars
403
4 stars
172
3 stars
112
2 stars
46
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude and unhelpful.

Cleanliness

Customers frequently reported unclean conditions, including dirty tables and restrooms that were often closed.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing issues like stale donuts and incorrect orders.

Service Speed

While some reviews noted quick service, others complained about long wait times and slow staff.
  • PP
    Paul
    Feb 2, 2026
    1.0
    Seen roaches climbing the espresso machine next to the online order rack there food all over the floor the staff doesn't clean up after them selfs I'm surprised they even received a A grade health inspector should definitely come back this is insane
  • AM
    A. Mert
    Jan 6, 2026
    1.0
    The employees were rude, and the shop was unclean.
  • OA
    ozgur arslan
    Dec 24, 2025
    1.0
    The staff needs to be trained; they are very rude and disrespectful.
  • AA
    ARON A
    Nov 16, 2025
    1.0
    Even if you go an hour before closing, they turn you away, saying they're cleaning the machines and can't make espresso or Americano. Their coffee is always terrible and never fresh. Even if you're a customer, they won't let you use the restroom, even though it used to be free. This is one of the worst stores around. Stay away. Even though I live here, I go to another store. The store managers clearly don't know how their employees treat customers during the day. I'll be reporting this to upper management. I hope this branch closes down as soon as possible.
  • AC
    Alba Cuevas
    Nov 12, 2025
    1.0
    I haven't been to this Dunkin in months because most of the time, they got my coffee wrong. The last time I went before, I got so tired of it that I called and spoke to the manager and she gave me one made correctly. This past Monday, i ended going back to this dunkin as it is the most convenient on my way to work. Again, I asked for the coffee I always ask for and it was made wrong again. Again, it made me upset because it's been a while since I have gotten myself one and again, it sucked. I called, spoke to someone that was not the manager. He was very kind and told me to go back and he would redo it. I went today, Wednesday and he wasn't there. The manager was. She made it seem like I was the problem and told me to pull up and she would make it herself. She made me the most half ass coffee. Doesn't even have coffee, it was as white as milk and tasted more like chai. I will never go to this Dunkin again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 289 Hamilton Ave, Brooklyn, NY?

Dunkin' is open daily from 5:00 AM to 9:00 PM, except on Wednesdays when it closes at 7:00 PM.

Does Dunkin' at this location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: