Dunkin'

3.3
253 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
383 Court St, Brooklyn, NY
11231, United States

Hours

Reviews

3.3
253 reviews
5 stars
84
4 stars
51
3 stars
38
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over incorrect orders and lack of assistance.

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and overflowing trash, contributing to a negative dining experience.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect drinks being served.

Staffing Issues

Several customers noted that the location is often understaffed, leading to long wait times and poor service during busy hours.

Location Appeal

Despite the negative feedback, some customers appreciated the outdoor seating area and the overall ambiance of the location.
  • MR
    Mena Russo
    4 days ago
    1.0
    I give this location 10 negative stars Don't waste your time and money The rudest humans you ever did met!! community needs to boycott this place and bring something better to the people in Carroll gardens
  • NH
    nyczakir hossain
    Oct 25, 2025
    1.0
    I was speaking on my phone and it was my own language- bangla - Someone said I can’t speak in bangla inside the restaurant I was shocked 😳 I didn’t know about this law in USA That like racism, why I can’t speak my own language ? Even I didn’t talk with her ! She was crazy and she don’t know how to manners with customers 😡😡😡😡
  • NS
    Nurul Siddiqui
    Oct 1, 2025
    1.0
    I had order a Shaken Express with One Pump Brown Sugar & 2 Pump Mocha. The Rude Barista keeps telling me repeatedly that Shaken Expresso is as same as Ice Latte. The Rude Barista also informed me that the store does not have Oat milk but will substitute Oat Milk with Almond Milk. The Rude Barista passed the Order to another Male Barista, Who messed the Order more by adding Latte into the Shaken Expresso. The Rude Barista made matters worst by screaming an Apology to me for making a wrong order. She did not get the Order size correct nor any of the Procedure of creating Order correct but keeps telling me that she worked in this Dunkin' for Eight Years. Other Customers have spoken up while we were arguing that She is a Rude Barista but No owner or Dunkin' Corporate did anything about Her or Her behavior. This Rude Barista wear no name tag but Her description is as following; Olive skin Individual, wears her hair in a Pony tail, Short in Height, Medium in Built & wears Glasses.
  • TM
    Tina Mazza
    Sep 27, 2025
    1.0
    This shop is dirty and the workers are disrespectful, rude and can never get your coffee order correct. The one guy that works there is the worst. There are roaches in the ice cream area… just horrible all around.
  • AM
    AUSTRIBETH MORAN
    Sep 10, 2025
    1.0
    Worst customer service in all of Brooklyn, 3 people in the store, one of them cleaning the walls of the store as calmly as possible as if they didn't have people waiting to order and pay, the other two including the terrible barista who didn't even have delivery orders super slow and rude with his face he doesn't like what he does, please he needs training for rush hour urgently. 15 min they made me wait and the store was empty, they don't do orders right today mid week they had no milk only whoole milk unbelievable, not the first time this has happened to me. The owner is wasting your money with rude and slow staff.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 383 Court St, Brooklyn, NY?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 7:00 AM to 7:00 PM on Sundays.

Does Dunkin' at this location offer delivery and curbside pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.