Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unprofessional, and slow.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables, overflowing trash, and issues with the restroom.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Atmosphere
Some customers appreciated the outdoor seating area, but many expressed dissatisfaction with the overall ambiance and service speed.
Product Quality
Several reviews mentioned that the coffee and food quality were subpar, with complaints about burnt coffee and poorly prepared food.