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Dunkin'

3.7
(606 reviews)

Business Details

373 Kings Hwy, Brooklyn, NY
11223, United States
(718) 787-1308
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
373 Kings Hwy, Brooklyn, NY
11223, United States

Hours

Reviews

3.7
606 reviews
5 stars
284
4 stars
110
3 stars
81
2 stars
38
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

Several customers reported issues with incorrect orders and poor attention to detail, leading to frustration.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the store, including dirty tables and issues with food safety.

Speed of Service

While some customers appreciated the quick service, many noted that the location often felt understaffed, leading to long wait times.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing burnt coffee and stale donuts.
  • AP
    Abigail Perez
    Feb 17, 2026
    3.0
    Decent Dunkin, depends on the staff however
  • AA
    Aleksandra
    Feb 16, 2026
    5.0
    Nice spot!
  • SS
    Sharofiddin Sharapov
    Feb 11, 2026
    1.0
    I was just there and left very disappointed with the staff’s service. First of all, they made me wait for a long time while my children were waiting for me outside. Because of this, I was late to school. The employee’s behavior made me very nervous, as she kept repeating “oh my God” almost before every sentence. Moreover, that was not all — she put all my purchases into a bag instead of a box, which caused everything to get mixed up and turn into a mess. After such treatment, I do not plan to come here again.👎🏻❌
  • JB
    Julie Bolkhovitinova
    Feb 1, 2026
    5.0
    Great place. Nice people working here
  • MD
    Mubina Doniyarova
    Jan 10, 2026
    1.0
    There's this one women that works on Saturday is so rude to the customers. I'm on a call and she asks me who I'm talking to, like mind your business. I asked her a question, instead of saying yes or no to my question, she keeps saying other rude stuff. When I'm talking on a call she keeps interrupting, even though I told her that I'm not ready to order yet and that I'm on a call. I was happy to get donuts until she ruined my mood. So disrespectful and the way she talks to customers is discussing. Went out of there without getting anything because of the way she treated her customers

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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