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Dunkin'

3.7
(395 reviews)

Business Details

552 3rd Ave, Brooklyn, NY
11215, United States
(718) 788-7888
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
552 3rd Ave, Brooklyn, NY
11215, United States

Hours

Reviews

3.7
395 reviews
5 stars
189
4 stars
79
3 stars
34
2 stars
16
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for better staffing and training.

Product Availability

Many reviews highlighted a lack of available items, including donuts and proper containers for ice cream, leading to customer disappointment.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff, noting positive interactions.

Cleanliness Concerns

There were multiple mentions of cleanliness issues, including unsanitary conditions and pests, which negatively impacted customer experiences.
  • A
    Муслим Насимович
    Dec 3, 2025
    1.0
    I’ve been where three times and all three times I had to wait for my cappuccino for more than 15 minutes.
  • YS
    Yasser Shaaban
    Nov 11, 2025
    5.0
    very good customer service :)
  • ST
    S “Unicorse” T
    Nov 4, 2025
    2.0
    How does a business who sells ice cream not have the proper containers to pack ice cream? Went for a pre packed quart of ice cream, not in stock. Sure I figured I’d pay a little extra for a fresh packed quart. I’m told they don’t have the pint or quart container but will give two large ice cream cups which is close to equivalent of a pint. Terrible service. This locations item availabilities and service has declined a lot.
  • AL
    Alex Lozada
    Nov 3, 2025
    5.0
    safe well lit parking lot & store, courteous counter worker, familiar Dunkin Donuts menu w/ pay & rewards via app
  • PP
    P-LO
    Oct 26, 2025
    4.0
    This location is the nest super convenient to me besides the one (walking distance from my house), this one has a drive-thru and like 5 mins. from my job. Everyone there are very nice....yes nice but if you happened to come across/encounter with the young lady (tall, slimmer and look younger than the rest (not sure why they have her at drive-thru). She is ALWAYS messing up orders and overcharged. She's nice and genuinely didn't mean the mistake- I try my best to avoid wherever section she's at. Other than that there's nothing much to say.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open from 5:00 AM to 9:00 PM on Monday, Tuesday, Thursday, Friday, Saturday, and Sunday. On Wednesday, it closes earlier at 7:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch, offering a variety of breakfast sandwiches, coffee, donuts, and more.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
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