Dunkin'

3.0
272 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2630 86th St, Brooklyn, NY
11223, United States

Hours

Reviews

3.0
272 reviews
5 stars
94
4 stars
30
3 stars
28
2 stars
17
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times at both the drive-thru and in-store.

Customer Service

Many reviews highlighted poor customer service, including rude staff and frequent mistakes with orders.

Product Quality

Several customers noted issues with the quality of food and drinks, including cold items and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and overall lack of cleanliness in the store.
  • BB
    BestuPlays
    2 days ago
    2.0
    This is an example of bad Dunkin Donuts, the staff don't give a darn about the customers. They seem to be super rude and get the orders wrong.
  • BS
    Bret Salowitz
    Jan 5, 2026
    3.0
    It's typically my go to spot but I'm not sure why they can't update the app when you're ordering donuts. 7 out of 10 donuts I have ordered on the app doesn't specify if it's in stock and when you go in they don't have it. One day I ordered a Boston creme and of course they didn't have it. Not a huge deal but when there were only slim pickings of other donuts I couldn't get the apple fritter. I wasn't trying to get over and it coated a few cents more but the lady said no. So I took a donut I didn't want and just gave it away to my friends. Again, not major, but when you're a customer for x amount of donkey years and then treated like I'm trying to get over is definitely insulting. I also said I'd pay the difference but she said I couldn't do that? It's the little things
  • EC
    Ernesto Conte
    Dec 17, 2025
    1.0
    Very disappointed. Service was horrible and it's become way too expensive
  • SH
    Susan He
    Nov 27, 2025
    1.0
    This Dunkin’ has gotten worse over time including the drinks, service, air quality, and everything else. PLEASE ! Customers can’t wait for new management.
  • AS
    Allen Soohoo
    Nov 27, 2025
    2.0
    It's very hit or miss. Last time I ordered a sourdough breakfast sandwich, the eggs and bacon were still cold. The hash browns are dry and hard. It was very disappointing. The coffee and service is the same as most other dunkin locations.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 2630 86th St, Brooklyn?

Dunkin' is open 24 hours from Monday to Tuesday and Thursday to Saturday, operates from 5:00 AM to 7:00 PM on Wednesdays, and from 7:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru service for convenient ordering and pickup.