Dunkin'

3.0
265 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2630 86th St, Brooklyn, NY
11223, United States

Hours

Reviews

3.0
265 reviews
5 stars
94
4 stars
30
3 stars
27
2 stars
15
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, long wait times, and issues with order accuracy.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness

The location was often described as dirty, with unclean tables and unsanitary conditions noted by several customers.

Product Availability

Customers expressed frustration over frequently unavailable menu items, including donuts and specific drinks.

Mixed Experiences

While some customers praised the quality of food and coffee, many others reported consistent dissatisfaction with their orders.
  • MA
    Mina A.
    Nov 15, 2025
    1.0
    THE SLOWEST STAFF EVER. LIKE REALLLY SLLOOOOOWWW
  • DL
    David Lursmanashvili
    Oct 31, 2025
    1.0
    Staff is always in a rush, make watery drinks, had to throw out my cappuccino!
  • YZ
    Yaqeen Zindani
    Oct 30, 2025
    1.0
    I have been going to this Dunkin for 7 years and they never disappointed me. These past 2 years have been horrible. Missing items, saying something is sold out just so they don’t get it. Burning my stuff because I ordered too much. The need to hire people who actually know how to work because the new hires have been HORRIBLE. RUDE AND DISGUSTING.
  • SW
    Stephs World
    Oct 29, 2025
    1.0
    I’ve been going to this store for a few years now and I’ve been disappointed this morning with my experience This morning I was ordering my iced coffee and I was going to use a code and apparently it didn’t work and I told the lady that I will pay it’s okay but she insisted to do it for free but she said I didn’t understand that my code didn’t work but I did ! And she literally rolled her eyes aggressively in my face and all my friends saw These workers don’t take there job seriously at all and the place isn’t clean either but that’s besides the point they are RUDE
  • JF
    JOSE FIGUEROA
    Oct 26, 2025
    1.0
    If they have 3 people on line be ready to wait 25 min for your coffee. Slowest dunkin I've ever been too

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 2630 86th St, Brooklyn?

Dunkin' is open 24 hours from Monday to Tuesday and Thursday to Saturday, operates from 5:00 AM to 7:00 PM on Wednesdays, and from 7:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru service for convenient ordering and pickup.