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Dunkin'

3.6
(400 reviews)

Business Details

13 Graham Ave, Brooklyn, NY
11206, United States
(718) 388-6845
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13 Graham Ave, Brooklyn, NY
11206, United States

Hours

Reviews

3.6
400 reviews
5 stars
159
4 stars
92
3 stars
57
2 stars
27
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times and slow service, especially during busy hours.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.

Food Quality

Many reviews mentioned issues with food quality, including incorrect orders, stale items, and unsatisfactory taste.

Cleanliness

Several customers noted that the establishment was often dirty and unkempt, raising concerns about hygiene.

Order Accuracy

Numerous complaints were made about incorrect orders being served, both in-store and through delivery.
  • JB
    Joanne Bascetta
    Jan 3, 2026
    4.0
    Long lines slow service. Was in a rush and had to leave.
  • CR
    Cathy Reinoso
    Dec 5, 2025
    5.0
    Friendliest Dunkin Donuts I’ve ever experienced so far in Brooklyn ❤️ thank you for the birthday wishes 🥺
  • BL
    Boss Mon L.A
    Oct 23, 2025
    1.0
    First and last time going to this dunkin doughnuts. Went there this morning around 945am, 23rd of October. Ordered a bagel with cream cheese and jelly. When I opened the bagel there literally a dot of jelly in one corner of the bagel. And another drop of jelly on the outside layer of the bagel. Its basically a cream cheese bagel and no jelly that I paid for. It wasn't that busy, there was no need to rush. But the man who makes the food seemed more interested in chit chatting with the lady cashier rather paying attention to making quality food for customers. I just knew something wasn't right. Smh man. Its the small things. I feel like I got robbed by paying for jelly on a whole bagel n only getting a drop smh. Do better please
  • ZS
    Zac Suskevich
    Oct 12, 2025
    1.0
    Train wreck of an establishment. Rude staff. Broken equipment. Do not waste your time or your money here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 13 Graham Ave in Brooklyn?

Dunkin' is open daily from 5:30 AM to 9:30 PM.

Can I order Dunkin' products for delivery or pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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