Dunkin'

3.6
432 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1993 Atlantic Ave, Brooklyn, NY
11233, United States

Hours

Reviews

3.6
432 reviews
5 stars
175
4 stars
97
3 stars
50
2 stars
27
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude service and lack of attention to orders.

Order Accuracy

Many customers experienced issues with incorrect orders, whether through in-store or app orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted concerns about cleanliness, with mentions of dirty conditions and unsanitary practices in the store.

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh items while others received stale or poorly prepared food.

Speed of Service

Service speed varied significantly; some customers appreciated quick service, while others noted long wait times and slow staff.
  • MP
    Megan Pabon
    Dec 16, 2025
    1.0
    This morning I was next in line but another customer was allowed to skip ahead because they had been in the store earlier. Instead of taking my order, the cashier in the blue shirt chose to restock cups while customers were waiting, even though cups were already available. This shows a lack of basic prioritization and customer service. Management should provide additional training.
  • ND
    Najee Daniels
    Nov 28, 2025
    5.0
    The customer service was great, very patient, polite and respectful. The doughnuts was fresh considering I purchased at 5:00pm..
  • ML
    M. Lee
    Oct 28, 2025
    1.0
    Coffee never taste like flavor asked , never have Dunkin midnight. Never have specialty stuff like cereal ice latte or midnight coffee, bacon a little burned , do not give receipts to anyone and when given a messy cup , I asked for a new cup and the guy put the cup in a cup instead of just giving me a clean cup, I could have pour my lack of tasting like toasted almond coffee into the new clean cup . I eat here often on my way to work today was the last straw I’m over it!!!!!!!! I ordered 2 maple auger bacon sandwich’s, a medium toasted almond coffee with an espresso shot because they never have midnight roast and a small ice tea.
  • CC
    Chelsea
    Sep 19, 2025
    4.0
    Good customer service!
  • JZ
    J Z
    Aug 3, 2017
    1.0
    Horrible discriminatory service. Will not return here, EVER!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1993 Atlantic Ave, Brooklyn?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 7:00 AM to 7:00 PM on Sundays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for your convenience.