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Dunkin'

3.6
(435 reviews)

Business Details

1993 Atlantic Ave, Brooklyn, NY
11233, United States
(347) 435-0278
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1993 Atlantic Ave, Brooklyn, NY
11233, United States

Hours

Reviews

3.6
435 reviews
5 stars
177
4 stars
97
3 stars
50
2 stars
27
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and helpful staff, while others mention rude service and lack of attention to orders.

Order Accuracy

Many customers experienced issues with incorrect orders, whether through in-store or app orders, leading to frustration.

Cleanliness

Several reviews highlight cleanliness issues, including dirty conditions and unsanitary practices, which negatively impact customer experience.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale items and poorly prepared food, alongside some positive remarks about freshness.

Speed of Service

Service speed varies; some customers appreciate quick service, while others report slow service and long wait times.
  • RG
    rina g
    Feb 17, 2026
    1.0
    Visited this location last week and had the worst experience ever. The guy at the register was sooo rude to a young man who entered the store asking him to get out. His exact words were you get out i don't want you in here get out. Not realizing the young man's mother was in line and addressed the situation. I ordered 6 donuts which I had 4 free donuts on my app he refused to use my free coupons and ask me to pay and call the app after. Which I couldn't understand what sense that would make in turn i refused the order and left. He's very unprofessional and rude. Mr Mohammed do better
  • WW
    WOCHIDOUFU
    Feb 16, 2026
    5.0
    The ceiling told me Tuesday was a rectangle but only if the milk remembers..
  • MP
    Megan Pabon
    Dec 16, 2025
    1.0
    This morning I was next in line but another customer was allowed to skip ahead because they had been in the store earlier. Instead of taking my order, the cashier in the blue shirt chose to restock cups while customers were waiting, even though cups were already available. This shows a lack of basic prioritization and customer service. Management should provide additional training.
  • ND
    Najee Daniels
    Nov 28, 2025
    5.0
    The customer service was great, very patient, polite and respectful. The doughnuts was fresh considering I purchased at 5:00pm..
  • ML
    M. Lee
    Oct 28, 2025
    1.0
    Coffee never taste like flavor asked , never have Dunkin midnight. Never have specialty stuff like cereal ice latte or midnight coffee, bacon a little burned , do not give receipts to anyone and when given a messy cup , I asked for a new cup and the guy put the cup in a cup instead of just giving me a clean cup, I could have pour my lack of tasting like toasted almond coffee into the new clean cup . I eat here often on my way to work today was the last straw I’m over it!!!!!!!! I ordered 2 maple auger bacon sandwich’s, a medium toasted almond coffee with an espresso shot because they never have midnight roast and a small ice tea.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1993 Atlantic Ave, Brooklyn?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 7:00 AM to 7:00 PM on Sundays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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