Dunkin'

3.6
430 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1993 Atlantic Ave, Brooklyn, NY
11233, United States

Hours

Reviews

3.6
430 reviews
5 stars
174
4 stars
97
3 stars
50
2 stars
27
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly and helpful staff, while others report rude service and order inaccuracies.

Food Quality

Food quality is inconsistent, with complaints about cold items, stale products, and incorrect orders, but some customers enjoy the coffee and specific food items.

Cleanliness

Multiple reviews highlight cleanliness issues, including dirty conditions and unsanitary practices, which negatively impact customer experiences.

Speed of Service

Service speed varies, with some customers appreciating quick service, while others report long wait times and slow staff.

Order Accuracy

There are frequent complaints about incorrect orders, both in-store and through mobile apps, leading to customer frustration.
  • ML
    M. Lee
    Oct 28, 2025
    1.0
    Coffee never taste like flavor asked , never have Dunkin midnight. Never have specialty stuff like cereal ice latte or midnight coffee, bacon a little burned , do not give receipts to anyone and when given a messy cup , I asked for a new cup and the guy put the cup in a cup instead of just giving me a clean cup, I could have pour my lack of tasting like toasted almond coffee into the new clean cup . I eat here often on my way to work today was the last straw I’m over it!!!!!!!! I ordered 2 maple auger bacon sandwich’s, a medium toasted almond coffee with an espresso shot because they never have midnight roast and a small ice tea.
  • CC
    Chelsea
    Sep 19, 2025
    4.0
    Good customer service!
  • SA
    Shokhrukhkhon Abzalov
    Jun 10, 2025
    5.0
    Good place. Nice service
  • WB
    Wanda Blakely
    May 29, 2025
    5.0
    My order was right. The food was hot. The service was excellent. The restaurant was clean and organized.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 1993 Atlantic Ave, Brooklyn?

Dunkin' is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 7:00 AM to 7:00 PM on Sundays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services for your convenience.