Dunkin'

3.8
387 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2344 Flatbush Ave, Brooklyn, NY
11234, United States

Hours

Reviews

3.8
387 reviews
5 stars
172
4 stars
96
3 stars
50
2 stars
11
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with some praising friendly staff while others report rude behavior and long wait times.

Food Quality

The quality of food and drinks varies, with some customers enjoying fresh items while others complain about stale donuts and incorrect orders.

Cleanliness

There are mixed reviews regarding cleanliness, with some customers noting a clean environment while others report unsanitary practices.

Order Accuracy

Many customers express frustration over incorrect orders and poor handling of online and delivery requests.

Customer Experience

Overall, customer experiences range from positive interactions with staff to negative encounters, affecting repeat visits.
  • EE
    Eden
    Oct 27, 2025
    4.0
    Overall it was pretty good the munchkins were very sweet and good and the food came quickly.
  • MO
    Mairead O'Shea
    Oct 5, 2025
    4.0
    Been going to this location for years. If you hit it at the right time, the donuts, drinks, and folks there are great. On the off occasion, the donuts are very stale and the drinks taste burnt. It's pretty hit or miss in that regard. I've never had a complaint about the people working there, they're especially kind to my sister - she is disabled and everyone has been incredibly patient while she practices ordering and paying and such.
  • ZO
    Z O
    Sep 24, 2025
    1.0
    it takes at least 20 minutes to get a cup of coffee.
  • KG
    Ken G
    Aug 28, 2025
    4.0
    Always like to visit but last visit was very poor service, my order was a pick up order, the order was sitting there and they never called in the 15-20 of wait till I ask because they were calling people that walk in after me and when I see my order was behind them till I ask and handed to me. Besides that time it always been fast, quick and pleasant; even when I sit and have my coffee.
  • VF
    Veronica Frederick
    Aug 24, 2025
    1.0
    This establishment has been reported multiple times due to the lady's unacceptable behavior and unsanitary practices. Maintaining cleanliness when handling food and covering one's mouth is essential. Regrettably, she was seen scratching her hair while preparing food and speaking excessively close to beverages, causing saliva to spread. When I requested that she redo my drink, she became irritated, and I had to ask her to remain silent. If I had the option, I would give this place a zero rating. Replacing her would be in the best interest of the establishment. 000000000000000

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2344 Flatbush Ave, Brooklyn?

Dunkin' is open daily from 5:00 AM to 2:00 AM for in-store service, and delivery service is available from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services for your convenience.