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Dunkin'

3.3
(191 reviews)

Business Details

(718) 376-3590
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2419 Coney Island Ave, Brooklyn, NY
11223, United States

Hours

Reviews

3.3
191 reviews
5 stars
79
4 stars
26
3 stars
16
2 stars
10
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Cleanliness

Many customers reported that the store was dirty and unsanitary, with complaints about the overall cleanliness of the location.

Order Accuracy

Several reviews mentioned issues with incorrect orders, including missing items and poorly prepared food and drinks.

Staff Attitude

Multiple customers noted that certain staff members displayed negative attitudes, which contributed to a frustrating experience.

Inconsistent Quality

Customers experienced varying quality in food and drinks, leading to dissatisfaction with their orders.
  • JL
    Jeimy Lemus
    Jan 30, 2026
    3.0
    It’s really not as bad. This is my first time going to this dunkin and I wasn’t sure about it since I read all the bad reviews.. I ordered an iced caramel latte and donuts, it wasnt bad, the iced coffee wasn’t delicious but it wasn’t bad either it was pretty okayy. The hijab lady that people in the reviews are calling rude or whatever i dont know if it’s the same person but she isnt as bad shes okay she had manners towards me she didn’t say “have a nice day” but at least she said to tap payment please😅 and made sure my order was right. The only bad thing about this dunkin is they only have two chairs which is unacceptable and the place is maddd dirty like I understand only one person was working but the place was empty and no one was cleaning there was trash everywhere and the floor was filthy its lowkey nasty to eat there 🫩
  • MA
    Morris Alhalabi
    Jan 14, 2026
    1.0
    I came in and got the strawberry fresher and when I tasted it it was very sweet and full of sugar I couldn’t even drink it when I told him he just started yelling at me it’s not the first time with this location very disgusting people here and last time I was here I got a moldy bagel and she denying that it was molded don’t ever come here
  • BT
    Bidzina Tchelidze
    Jan 3, 2026
    2.0
    Very late
  • JO
    Jh O
    Dec 29, 2025
    1.0
    The new lady at the counter with a hijab was very rude and nasty. She looks miserable like she's being forced to work here She needs to get training on how to treat their customers smile use the sentence good morning good afternoon have a nice day. She always looks unhappy and angry. Life is too short to be miserable. She has to remember one think her salary comes from customers
  • LN
    Li NY
    Oct 6, 2025
    1.0
    There are two chairs available for visitors. Shameful. In front of me, a woman was squatting while drinking coffee. Two people were sitting on one chair. When I asked the employee to give me a chair since there was nowhere to sit and drink coffee, he refused, citing that there were no more chairs.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 6:00 AM to 7:30 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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