Dunkin'

3.3
186 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2419 Coney Island Ave, Brooklyn, NY
11223, United States

Hours

Reviews

3.3
186 reviews
5 stars
78
4 stars
26
3 stars
15
2 stars
9
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and often making mistakes with orders.

Cleanliness

Many customers reported that the location was dirty and unsanitary, contributing to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and inconsistent quality of food and drinks were noted, leading to customer frustration.

Staff Attitude

Several reviews mentioned a lack of friendliness and professionalism among staff, with some employees displaying a dismissive attitude towards customers.

Mixed Experiences

While some customers praised the service and quality of food, the overall sentiment leaned towards dissatisfaction, indicating a significant variance in customer experiences.
  • LN
    Li NY
    Oct 6, 2025
    1.0
    There are two chairs available for visitors. Shameful. In front of me, a woman was squatting while drinking coffee. Two people were sitting on one chair. When I asked the employee to give me a chair since there was nowhere to sit and drink coffee, he refused, citing that there were no more chairs.
  • EB
    Eleonora Berger
    Sep 23, 2025
    1.0
    Super dirty
  • AS
    Anatoly Shvendykh
    Aug 12, 2025
    1.0
    Awful service, it is franchise or what? Why they don't have what all other dunking have? And I gave them cash and they said my only card, since when money stopped being money?
  • MO
    Mohammad Ovi
    Jul 19, 2025
    1.0
    Worst coffee ever i've from Dunkin, Unprofessional employees
  • KM
    Kristina Mizina
    Jul 11, 2025
    1.0
    Horrible place!!! asked for iced Matcha got milk with ice. Dunkin’ Donuts getting worse and worse, not going to get anything from there anymore

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 6:00 AM to 7:30 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.