Dunkin'

3.3
189 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2419 Coney Island Ave, Brooklyn, NY
11223, United States

Hours

Reviews

3.3
189 reviews
5 stars
79
4 stars
26
3 stars
15
2 stars
10
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with complaints about rude staff, incorrect orders, and a lack of professionalism.

Cleanliness

Many customers reported that the store was dirty and unsanitary, contributing to a negative experience.

Order Accuracy

Frequent issues with order accuracy were noted, with customers receiving incorrect items or poorly made drinks.

Staff Attitude

Several reviews mentioned unprofessional and unfriendly attitudes from staff, particularly from a specific manager.

Mixed Experiences

While some customers praised the service and quality of food, the overall sentiment leaned heavily towards dissatisfaction.
  • BT
    Bidzina Tchelidze
    Jan 3, 2026
    2.0
    Very late
  • JO
    Jh O
    Dec 29, 2025
    1.0
    The new lady at the counter with a hijab was very rude and nasty. She looks miserable like she's being forced to work here She needs to get training on how to treat their customers smile use the sentence good morning good afternoon have a nice day. She always looks unhappy and angry. Life is too short to be miserable. She has to remember one think her salary comes from customers
  • LN
    Li NY
    Oct 6, 2025
    1.0
    There are two chairs available for visitors. Shameful. In front of me, a woman was squatting while drinking coffee. Two people were sitting on one chair. When I asked the employee to give me a chair since there was nowhere to sit and drink coffee, he refused, citing that there were no more chairs.
  • EB
    Eleonora Berger
    Sep 23, 2025
    1.0
    Super dirty
  • AS
    Anatoly Shvendykh
    Aug 12, 2025
    1.0
    Awful service, it is franchise or what? Why they don't have what all other dunking have? And I gave them cash and they said my only card, since when money stopped being money?

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 6:00 AM to 7:30 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.