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Dunkin'

3.7
(605 reviews)

Business Details

5702 2nd Ave, Brooklyn, NY
11220, United States
(718) 439-5119
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5702 2nd Ave, Brooklyn, NY
11220, United States

Hours

Reviews

3.7
605 reviews
5 stars
259
4 stars
141
3 stars
71
2 stars
26
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive staff, with many customers expressing frustration over poor service and long wait times.

Food Quality

Customers frequently complained about cold food, incorrect orders, and unsatisfactory coffee quality, with some describing the food as inedible.

Parking Issues

Several reviews warned about aggressive towing policies and unclear parking rules, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues, including unsanitary conditions and a lack of restroom access for customers.
  • YT
    Yuvraj Thakur
    Feb 18, 2026
    1.0
    You need young staff very slow service
  • DM
    Damian “Jonathan” merchan
    Feb 12, 2026
    1.0
    Today I went to Dunkin, at 2pm to get a drink and wanted to wait in inside for my parents but their was no seats available at all and could not seat inside. Later went to my car to seat down and rest a few minutes becuase I drive an 1 hours. Later this white men with glasses came out and knock on my car window and told me I can’t wait in the car that I had to leave but I bought something. Next time I will not be buy anything from this place because you can’t wait seat in your own car for the reason of no seat available inside of Dunkin. Which show they place care for money and that all. There were two of us in a car because there was no seats available at all inside of Dunkin. Do better and be kind and Greet your self and explain why we can’t seat in our own car.
  • BS
    Bobir saydaliev
    Jan 26, 2026
    1.0
    Rude workers
  • SK
    Sherzod Kings
    Jan 24, 2026
    1.0
    No restroom for customers,
  • MM
    MoviePosterDude
    Jan 7, 2026
    1.0
    Another Asian own franchisee that cooks the food at warm-cold temperatures. The donuts look great in the display first thing in the morning but they will give u the smallest-most beat up donut (some taste like they were made day before). You’ll wait forever to receive your pick up order because they have their backs turned away from the counter while they talk. Forget about munchkins, they’ll give 75%’chocolate with a few regular/glazed. Food is cold, the bagels aren’t event toasted and they don’t butter them down. The bagels chew like rubber. Better off going to the gas station-grill that’s across the street. The old ladies heating up the food prematurely take food out and throw it in the baggies in clumps - because of the demand of hospital workers next door Coffee taste water downed and isn’t piping-hot but hot enough to turn to ice before you get back to office. I hate dunkin cuz there is no accountability with franchisees. Skip this one and walk up to the nearest deli on 2nd Ave

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 2:00 AM, providing early morning to late-night service.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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