Dunkin'

3.7
594 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5702 2nd Ave, Brooklyn, NY
11220, United States

Hours

Reviews

3.7
594 reviews
5 stars
258
4 stars
140
3 stars
70
2 stars
26
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews indicate poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and missing items.

Coffee Quality

Several reviews criticized the quality of the coffee, describing it as thin or poorly made.

Parking Issues

Customers expressed frustration over aggressive towing policies and unclear parking rules.

Cleanliness

Some reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
  • TS
    Tegan Stuart
    Nov 14, 2025
    1.0
    Not wanting to be a Karen but I wanted to leave an important warning: Be VERY careful parking here to get coffee. My car was towed after 30 minutes after spending over $60 on their coffee to bring to the nurses next door. They told me it was 15 minute parking even though there were no signs and that buying coffee doesn’t mean you’re safe from being towed because they’ll automatically assume that your going to the hospital for hours. They told me it was the towing company’s fault and it’s not their lot, which the guy at the towing company confirmed was a lie with the text messages. The manager was a total jerk. Even if you get coffee be very careful to immediately get back in your car to move it and do not stay and sit or spend any additional time inside. The sticker warning of towing was placed and timed 10 minutes after I received my coffee. Just be very careful if you need to park here, I would be worried about being towed while sitting down to enjoy your cup.
  • AS
    Arman Sikder
    Nov 10, 2025
    1.0
    One of the maxican employees do not allow me to park my car to pick up my mobile order food more then 2 minutes because he wants his relatives and theirs car to park in Dunkin parking stop and also slow to ready food .
  • BF
    Baltazar Freire
    Nov 6, 2025
    1.0
    Did not answer phone horrible customer service.
  • JF
    Jose Feliciano
    Nov 3, 2025
    1.0
    Where do I start, wether you make a mobile order or in person your order takes a week and a day to receive and you pray they have your order correct then the owner wants to kick you out of the lot God forbid you take 5 minutes your order only took 30 plus minutes to receive. Never coming back here again. Sad because this was my go to spot in the past.
  • AG
    Adam Green
    Oct 29, 2025
    5.0
    A+ service, courteous staff, great tasting coffee, no complaints so far. I have been going here for 3 years now

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 2:00 AM, providing early morning to late-night service.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.