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Dunkin'

3.7
(274 reviews)

Business Details

448 Fifth Ave, Brooklyn, NY
11215, United States
(718) 832-9460
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
448 Fifth Ave, Brooklyn, NY
11215, United States

Hours

Reviews

3.7
274 reviews
5 stars
131
4 stars
49
3 stars
24
2 stars
18
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with reports of rude staff, lack of greetings, and unhelpful attitudes.

Cleanliness

Numerous customers expressed concerns about the cleanliness of the location, mentioning unsanitary conditions and a need for better maintenance.

Order Accuracy

Several customers reported issues with incorrect orders and poor food quality, leading to dissatisfaction with their meals.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and quality of food at certain times, indicating that experiences can vary.
  • JP
    Joshua Phurkotum
    Feb 4, 2026
    2.0
    Islam is just rude. Couldn’t even stir my coffee. I’m here to spend my money. You shouldn’t talk to customers like that. Last time here
  • LD
    Luis D
    Feb 2, 2026
    1.0
    The old man at the counter looked at me while packing the lady before me and ran to take the order of someone that skipped the line like if I wouldn’t notice. Then got shocked when I walked out. Everyone is in a rush and all your guests should be treated the same.
  • MD
    Michelle Dominguez
    Jan 7, 2026
    2.0
    The renovation of the place is great and much cleaner. However they need a "renovation" for the employees as well, they don't welcome guests nor do they make eye contact and there's this grumpy man with a beard who has anger issues. I love Dunkin, but you can't open up a place with bad employees.
  • DJ
    D Jons
    Dec 24, 2025
    2.0
    Took quite a while to get my order.
  • KM
    Kieran McNamara
    Nov 17, 2025
    1.0
    Waiting 6 mins, no acknowledgement. Only customer, worst ever.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 448 Fifth Ave, Brooklyn, NY?

Dunkin' at 448 Fifth Ave in Brooklyn, NY is open daily from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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