Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
930 reviews
5 stars
427
4 stars
184
3 stars
121
2 stars
50
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported frequent mistakes with their orders, particularly with online and drive-thru orders.
Cleanliness
Some customers noted cleanliness issues, while others praised the cleanliness of the location.
Product Availability
Several reviews mentioned that the store often runs out of popular items, leading to customer dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, particularly with specific staff members and the convenience of the drive-thru.
- JSJohn SonitisNov 11, 20251.0I love Dunkin Donuts. Love the chain. But this one gives you the worst customer service of anywhere I have ever been in my 46 years on this planet. Their drive through speaker never works. Never. Now you add in the incompetent staff. The gentleman today that served me should be fired immediately. Bad communications skills, gets the order wrong and charges you for stuff you don’t even order. He got over on me tonight and i will never come back here again. This gentleman and the person who hired him should both be fired immediately and consider non customer service jobs.
- ARAlex RNov 8, 20251.0Spilled coffee all over me and didn’t apologize.
- HHHarold HahnOct 20, 20252.0Always get order wrong. Stale donuts. This is the worst DD that I ever had the unfortunate experience to be served by. They serve old donuts and 90% of the time the order is wrong. Moreover, their outside speaker does not work and they refuse to fix it.
- GSGurpreet SinghOct 11, 20251.0They won’t let you use the restroom, even if you are a customer. They will say, “No restroom.” I wonder where they go to use the restroom.
- MMmanny moralesSep 27, 20251.0Please fire the guy at night. Never gets the order right. Ask for ice coffee and gives it with no ice. Flavor is off and at the time I go theres no traffic. So why cant he take his time and get it right ? Besides the fact he talks to himself smh. He needs to go.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Brooklyn?
This Dunkin' location is open 24 hours from Monday to Tuesday, Thursday to Saturday; Wednesday from 5 AM to 7 PM; and Sunday from 7 AM to 7 PM.
What types of meals does Dunkin' Brooklyn serve?
They serve breakfast, lunch, and brunch meals.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Are there any special holiday drinks or menu items available at Dunkin'?
Yes, the holiday menu includes the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does this Dunkin' have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering.
What are some nearby places where I can visit before or after enjoying Dunkin'?
Nearby places include Baskin-Robbins for ice cream and treats, Bagel Pub for bagels and bakery items, and Brooklyn Wonderland, a venue offering concerts, comedy, and dance events.
Where is a nearby coffee shop if I want to explore other options around Dunkin'?
313 Best Coffee Shop is a nearby coffee shop you might want to visit near this Dunkin' location.
Are there shopping and specialty stores near this Dunkin' in Brooklyn?
Yes, nearby shopping includes Saint James USA for jewelry and fashion accessories, Elpida NYC for vintage furniture and contemporary art, and Sunrise Mart for groceries.
Does this Dunkin' welcome families and offer vegetarian options?
Yes, this Dunkin' welcomes families, including children, and serves vegetarian food options.