Many customers reported rude and unhelpful staff, particularly at the checkout, leading to a negative shopping experience.
Product Quality
Numerous reviews highlighted issues with expired and moldy products, particularly in the dairy and produce sections.
Pricing Issues
Customers frequently mentioned high prices and discrepancies between shelf prices and checkout charges, leading to perceptions of price gouging.
Store Environment
The store was described as clean and well-stocked, but some customers noted a confusing layout and poor organization.
Selection
While the store offers a good variety of products, some customers felt that certain items were often out of stock or not available.
HM
Hunter Mathis
3 days ago
2.0
I got gaslit into paying double price for something I wasn't buying. Been living here for 6 years and this was the first time shopping here
Two cashiers put in Jicama Yam as the code for my turnips and told me they were the same even when I disagreed. Turnips were half the price! It's not much money but I am feeling a sting of injustice.
At least I supported local business..
NT
N. T
Nov 6, 2025
1.0
So expensive for no reason this supermarket targets the transplants
AV
Alfred Valley
Oct 3, 2025
5.0
The store was quiet and peaceful.
KB
Kent Brown
Sep 25, 2025
5.0
Great selection of bakery meats and cheese.
AV
Alex Vogel
Aug 21, 2025
1.0
Service going downhill. Bought pre-package cheese from the deli the other night. Just had one slice, it was funky, so I wrapped it up and refrigerated it before returning the next day.
First thing, person at the service desk looked very unhappy and was very rude. Apparently takes the 24 hour perishable food return window very seriously, as it was 30 hours later.
She called over the deli person to consult. He was super nice, I want to give credit to that. He affirmed that this is just how the cheese is. No return accepted, I just had to toss it.
I have been going to this c town and the havemeyer street location for or over a decade. Each year alone, as my primary grocery store, I spent at least a couple thousand dollars. I don't even use Instacart when it's raining because I don't want that to cut out of their margin so I go in person. This is the first time I have ever gone to return anything. I can't believe this is how they treat a long-term customer.
I work in restaurants and no too well how one single bad experience, even for loyal guests, can turn people away. In this neighborhood, grocery stores are popping up on nearly every block. I would think now more than ever would be a time to differentiate by providing superior service when other corporate locations are giving about as Mundane an experience.
Frequently Asked Questions About CTown Supermarkets
What are the operating hours of CTown Supermarkets on weekdays?
CTown Supermarkets is open Monday through Saturday from 7:30 AM to 11:00 PM.
Is CTown Supermarkets open on Sundays?
Yes, CTown Supermarkets is open on Sundays from 8:00 AM to 10:00 PM.
Where is CTown Supermarkets located?
CTown Supermarkets is located at 330 Graham Avenue, Brooklyn, NY 11211, USA.
What payment methods are accepted at CTown Supermarkets?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does CTown Supermarkets offer prepared foods and catering services?
Yes, CTown Supermarkets provides prepared foods and catering services along with deli and grocery store offerings.
Is CTown Supermarkets wheelchair accessible?
Yes, the store has a wheelchair accessible entrance, although it does not have wheelchair accessible parking.
Can I shop online or order food from CTown Supermarkets?
Yes, you can order online through their ordering website and also view their menu on Seamless.
Are organic products available at CTown Supermarkets?
Yes, CTown Supermarkets sells organic products.
What notable nearby places can I visit before or after shopping at CTown Supermarkets?
Nearby places include the bakery Natural Crop, the smoothie and vegetarian-friendly Grass Roots Juicery, and American restaurant AWOL Eatery, perfect for grabbing a snack or meal.
Are there any nearby pharmacies close to CTown Supermarkets?
Yes, the Napolitano Pharmacy and City Chemist are nearby for any health and medical needs you might have.
Which nearby transit-friendly or convenient spots can help customers visiting CTown Supermarkets?
Customers can visit discount hardware store ABC 99 Cents Plus, or relax at local bars such as Ba'sik and Mommy's Cocktail Bar nearby, making it easy to combine errands and leisure.