Chipotle Williamsburg NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and negative attitudes from employees.
Food Quality
There are consistent complaints about low food quality, including overcooked chicken, small portion sizes, and missing ingredients.
Cleanliness
The location is often described as dirty, with unclean tables and a lack of attention to maintaining a sanitary environment.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and running out of key ingredients, leading to dissatisfaction.
Overall Experience
Overall, the location has received a significant number of negative reviews, with many customers expressing disappointment and advising others to avoid it.
NL
Nicola L.
Oct 26, 2025
1.0
I’ve been here several times as it’s the only chipotle in the area and i ve never been happy about this place but today i had the smallest bowl ever, it barely had any meat in it. They messed up my online order more than once. Shop is always dirty no one clean the tables.
JM
Jan Marrero
Oct 20, 2025
1.0
Terrible experience. I waited 15 minutes for chicken, and no one let me know when it was ready—I had to get back in line myself. I asked for extra rice and even offered to pay, but the server refused. When I got home, the chicken smelled burnt and tasted bad. Poor service and low food quality.
DY
Dmytro Yarmolenko
Oct 14, 2025
1.0
Whoever worked on Tue, Oct 14 needs to find a better job. A bunch of useless people behind the counter who don’t care about what’s happening at this location. The manager on duty that day should be fired — the kitchen looked dirty as hell.
MR
Madison-Elise R
Oct 4, 2025
1.0
This Chipotle is not great I walked in and the man was chatting with some other boys he knew and took a while to come to me after he was done chatting.He said what can I get for Ya? Before I even spoke he already put brown rice in my plate I never asked him for a bowl I asked him for a kids meal and he still gave me a bowl I was like ok whatever I'm just get it he gave me brown rice he moved on thr next thing and and I told him I wanted white rice he had a nasty attitude and was like welp I guess we gotta do this all over and was like wait I didn't give u white rice? And i was like no so he gave me white rice and put black beans and chicken and he showed me he did it and was like "here look, you happy?" And I payed for my food for 10$ instead of 6$ but I didn't mind the food was good
AO
Alejandro Alvarez ochoa
Sep 14, 2025
1.0
I love Chipotle, but this location is a big DONT GO… small amounts, wrong topics added and I was supposed to get Sprite to the fountain machine… and I got flat seltzer water instead! Really? I realized when I was away and tasted it! Smh
And is not cheap!!
Frequently Asked Questions About Chipotle - Williamsburg NY
What are the operating hours for Chipotle in Williamsburg NY?
Chipotle Williamsburg NY is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Williamsburg NY serve?
They offer customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Williamsburg NY offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Williamsburg NY?
You can order online through their website at https://order.chipotle.com/ or via their Chipotle app available on the Apple Store.
Are there any loyalty programs available at Chipotle Williamsburg NY?
Yes, by signing up for Chipotle Rewards, customers can earn exclusive offers and free food.
What payment options are accepted at Chipotle Williamsburg NY?
Chipotle accepts credit cards and offers online ordering and delivery services through multiple platforms.
Is Chipotle Williamsburg NY a welcoming environment for LGBTQ customers?
Yes, Chipotle Williamsburg NY welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Williamsburg NY?
Nearby you can visit Blue Bottle Coffee for a café experience, Williamsburg Social which is a landmark and historical building, and Scotch & Soda boutique for shopping.
Is there public transit or easy access to Chipotle Williamsburg NY if I'm visiting from the neighborhood?
Chipotle Williamsburg NY is located in a popular area with nearby shops like Brooklyn Industries and Levi's Store, making it easily accessible if you're exploring Williamsburg. You can combine your visit with shopping or exploring local boutiques.
What types of businesses are located near Chipotle Williamsburg NY to complement a full day in the Williamsburg neighborhood?
Nearby businesses include fashion boutiques like Scotch & Soda, wellness services like European Wax Center for hair removal, and fitness centers such as Retro Fitness, offering options for shopping, self-care, and exercise while visiting the area.