Chipotle - Williamsburg NY

Reviews

• TN

  Temo Nodia

  2 days ago
  1.0
  The portions get smaller every month.
• GK

  Gina Kim

  3 days ago
  5.0
  Fast service, team was friendly and accommodating, food was solid
• NK

  Negin K

  Dec 24, 2025
  5.0
  Staff are kind, and have gone out of their way to be helpful numerous times during my visits.
• IB

  Isabella Bergelt

  Dec 18, 2025
  2.0
  Very mean cashier. I felt I was clear with what I wanted at check out that I wanted chips and a cup. When I asked if it was okay to grab from the nearby chips tray, she snapped at me and with a nasty tone said “I literally just asked what you wanted and you said cup,” which made me feel like she thought that I was lying and not trying to pay. The cashier had glasses with a chain attached to them. I manage a very large flagship retail store and I understand that we can have bad days, but it’s very important that you bite your tongue if you’re gonna be working a customer facing job. If you’re not capable of doing so then don’t work there.
• JS

  Jenella Serendipity

  Dec 6, 2025
  1.0
  I’m not gonna lie chipotle is chipotle. The food is gonna taste the same regardless for me It’s about the service only cause I also work in the food industry I know how it goes. I work literally two blocks down at a bakery. I went here for my lunch break last night, let me tell you the worst experience ever honestly I get it, it’s the end of the night. Like I said I also work in food service so I understand but the lady that took my order was very passive aggressive. She had an attitude and then she kinda just threw my food at me when I went to go pay and in the beginning, she asked me to stay or to go, and I definitely said to go, but she left my food open gave me no bag or lid for my bowl until I had to ask, and then when she put it in the bag, she threw the bag at me. I was nice enough to tell her have a good day and she didn’t even say it back. Like I said, I understand, but I just won’t ever be going to this chipotle even though it’s in my area I will be going to every other one. It just made me disgusted and I was already having a bad day having to deal with a horrible attitude please don’t ever come here if you’re looking for somewhere with respect and hospitality this is not the place. I’m pretty sure she was the lead or the manager there, but I hope that this chipotle staff knows respect is not given it’s earned if you come at somebody hostile or with no respect don’t expect that in return and I will be giving the same energy if I happen to stop by here in the near future. I was gonna go out of my way to ask for a refund for the way I was treated, but I didn’t even wanna have to deal with that Lady’s attitude. After I paid I wasn’t even hungry anymore. It’s just sad to see as someone who also works in the food industry who makes special moments for each individual customer and I always have the best energy when it comes to my customers because I value their experience. It’s just sad to see the same isn’t for me when I’m a customer in a different establishment. And that is the reason for my one star.

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