Chipotle Mexican Grill

2.8
45 reviews

About

Mexican Restaurant
Chipotle Knickerbocker Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
431 Knickerbocker Ave, Brooklyn, NY
11237, United States

Hours

Reviews

2.8
45 reviews
5 stars
17
4 stars
1
3 stars
2
2 stars
4
1 star
21
  • DC
    D C
    5 days ago
    1.0
    Just left this location. Absolutely disgusting service. Paid 14 dollars for basically no food (since they refuse to give full portions). Food was old when asked for new food they replied “at 7pm there is no new food” additionally had little to no toppings when asked for more cheese responded “no more cheese”. Will be calling corporate on this location.
  • SG
    salvador garcia
    Jan 5, 2026
    1.0
    Worst chipotle got charged for extra meat when I didn’t ask 26 dollars for only a bowl and guac no chips or a drink
  • MP
    Misty lee Pryce
    Jan 3, 2026
    5.0
    I want to start by saying that the main manager at the Knickerbocker Chipotle is very helpful and does their best to keep things running. However, the overall hospitality and customer service from the staff is inconsistent and not the best across the board. That said, there are two employees who truly stand out and consistently deliver exceptional customer service and hospitality: Noelia and Lissette. They are the reason I continue to come back to this location. Every time I walk in and see either of them, I know I’m going to have a positive experience. They are respectful, welcoming, professional, and genuinely make customers feel valued. Noelia and Lissette go above and beyond every single time, and their attitude and work ethic do not go unnoticed. They absolutely deserve a raise and should be strongly considered for the next step into management. I say this confidently as a manager myself—they demonstrate leadership qualities, strong people skills, and the type of customer-focused mindset that elevates a brand. Chipotle would benefit greatly from recognizing and investing in employees like them.
  • SS
    Sage
    Jan 3, 2026
    1.0
    This location is cooked. Paid $15 for a mobile pickup Chicken Bowl only to have a halfway full bowl with hardly any chicken whatsoever. Better off waiting on line and making sure they fill it up or going to Taco Bell. So chopped.
  • OW
    Oliver Walke
    Dec 5, 2025
    1.0
    Consistently give the smallest portions of any chipotle location I’ve ever been to. You can also see behind the counter is dirty/not properly kept clean for food safety standards. Staff doubles down when mentioning the protein portion sizes, sayung it’s normal when it literally weighed 2oz. Stealing money from me, I won’t return ever despite living a block away.

Frequently Asked Questions About Chipotle Mexican Grill

What type of restaurant is Chipotle Mexican Grill on Knickerbocker Avenue?

Chipotle Mexican Grill on Knickerbocker Avenue is a fast-casual Mexican restaurant chain known for customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 431 Knickerbocker Ave?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.