Chipotle Mexican Grill

2.5
511 reviews
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About

Mexican Restaurant
Chipotle East New York is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1940 Linden Blvd, Brooklyn, NY
11207, United States

Hours

Reviews

2.5
511 reviews
5 stars
126
4 stars
56
3 stars
30
2 stars
30
1 star
269

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a generally unkempt environment.

Customer Service

Numerous customers reported rude and unprofessional behavior from staff, with complaints about being rushed and poor communication.

Food Quality

Many customers experienced issues with food quality, including overcooked rice, stale chips, and poorly prepared meals.

Management Issues

Reviews indicated a lack of effective management, with frequent complaints about running out of ingredients and disorganized service.

Inconsistent Experience

Customers noted that experiences varied widely, with some enjoying their meals while others had terrible experiences, suggesting a lack of consistency in service and food quality.
  • LP
    Lisa P
    Jan 1, 2026
    1.0
    Whatever you do don't get your food delivered more than once I tried. They don't answer their phone. They never send you what you ordered. First time I fought for the refund second time I said oh forget it I'm just... over it. Never will I ever get anything delivered from them. I end up spending $49 plus only got my drink and two veggies burrito bowls. I didn't get my sides my chips or sauces but I paid for them.
  • CP
    Cayarah Pyle
    Dec 4, 2025
    1.0
    Literally worst chipotle ever. The guac was chunky and tasteless, the chicken was burnt, and the beans were dry. Horrible
  • KQ
    Kurt Q
    Nov 15, 2025
    1.0
    The cashier wanted to charge me 10.99 for one Taco in a bowl and because I said I will not pay that amount which it really cost 4.99 he threw the food in the garbage. That was a very inhumane act. And also a rip off.
  • HC
    He Who Made Content
    Nov 15, 2025
    1.0
    There was filth on the tables that the workers refused to clean, the workers would rather gossip instead of work, management was awful and incompetent save your money and eat somewhere else
  • EM
    Emily Morales
    Oct 26, 2025
    1.0
    I don’t know what kind of operation is being “managed” here, but in the handful of times I’ve been here, the line is always dirty, cross contamination all across the food, staff is rude and disgusting to the customers, there’s never enough of anything there’s always a wait for rice/beans/meat. Does the line staff communicate with the cooks to let them know in advance stuff is running out?? The lady you first meet on the line to start your order was absolutely disgusting to my family. Not only was she rude but she starts talking crap ABOUT my mother to the customer behind them within earshot of my mom. Miss, if you wanted a fight you could have just said that. Talk to me, not the person behind me. This place needs to be re-staffed from management on down.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in East New York offer?

Chipotle East New York offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made from 53 real ingredients following their 'Food with Integrity' principles.

What are the opening hours of Chipotle Mexican Grill on weekdays?

Chipotle in East New York is open from 10:45 AM to 11:00 PM every weekday, Monday through Friday.