Chipotle Sunset Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service is inconsistent, with some staff being praised for their friendliness while others are reported as rude and unhelpful.
Food Quality
Food quality varies significantly; many customers complain about undercooked rice, salty food, and small portion sizes.
Operational Issues
The location frequently has issues with opening hours, often being closed or opening late, leading to customer frustration.
Cleanliness
There are reports of unsanitary conditions, particularly in the restroom and food preparation areas.
Staff Training
There is a clear need for better staff training, as many reviews mention poor service and lack of professionalism among employees.
MM
Meli
Nov 16, 2025
1.0
Worst chipotle I ever been to. I ordered online when I got to the restaurant my order was not made. I was told that they ran out of carne asada and needed to make it which took 20mins. The entire food section was mostly empty. I finally received my order. When I got home I opened my burrito and it was a huge mess. See photo. I will never order from this chipotle again. All employees are standing around talking and doing nothing.
JI
Jose Intriago
Oct 27, 2025
2.0
Staff are awesome. But the food isn't as good as real mexican food. But the lines are longer at the real places. But the guys here were real good.
VM
VAY- Por el Mundo
Oct 25, 2025
1.0
Purchased a chicken bowl and this server basically gave haft a spoon. Then asked for a water cut and refuse to provide the cup. On top of that wanted to use the damn bathroom and it seem like they haven’t clean that in a month. Terrrible service and very little protein service
ET
Ethan Terry
Oct 23, 2025
4.0
Went there quick bite ended my tire flat
LH
ley hong
Oct 18, 2025
1.0
El jueves pase por ese local quise un bowl y me atendió una tipa de malas ganas y pichirre y la otra atendió al otro vi en su plato le dio mas le dije a la que me atendió puedes ponerle más carne y nobquiso y la otra fue me puso un pelin de carne ni era nada y la que me atendió puso un pedazo de carne se había caído en la meza es cochina. Y cuando fui a pagar le pregunte a la tipa que me atendio quw si su compañera. Aparte la manager no te para bola se ve no tiene interés y tratan mal a los clientes. 🤷🏻 deberían de entrenar bien a kas gente que quiere trabajar en ese lugar y checa siempre en ma cámara. Fui varias veces ahi y malisimo. Yo pago y no pido.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Sunset Park offer?
Chipotle offers customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours of Chipotle Mexican Grill in Sunset Park?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Brooklyn?
It is located at 4101 4th Ave, Sunset Park, Brooklyn, NY 11232.
How can I order food from Chipotle Mexican Grill Sunset Park online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Sunset Park have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and access exclusive offers.
Is Chipotle Mexican Grill in Sunset Park welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and supports inclusivity.
What nearby restaurants can I visit before or after dining at Chipotle Mexican Grill Sunset Park?
Nearby dining options include Burger King for fast food, Slimak Cafe for coffee and casual meals, and Yummy Yummy for Chinese and Asian cuisine.
Are there any nearby car services near Chipotle Mexican Grill in Sunset Park?
Yes, you can find Sunset Auto Sales for vehicle purchases, Sunset Car Care and Sams Car Wash for automotive repair and car washes nearby.
What nearby public services or institutions are close to Chipotle Mexican Grill Sunset Park?
Nearby public services include the Sunset Park Courthouse, NYPD Applicant Processing division, Brooklyn Public Library, and several schools like M.S. 136 Charles O. Dewey and Sunset Park Prep.
How can I contact Chipotle Mexican Grill Sunset Park for inquiries?
You can reach them via phone at +1 718-208-4207 or email at NY.3741.SunsetPark@chipotle.com.