Business Details
About
Mexican Restaurant
Chipotle Utica Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
186 reviews
5 stars
51
4 stars
14
3 stars
6
2 stars
13
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including over-salted dishes, burnt ingredients, and missing items from orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, citing unsanitary conditions and a lack of proper food handling practices.
Inconsistent Availability
Customers frequently noted that the location often runs out of key ingredients, leading to a lack of menu options.
Management Concerns
There were multiple calls for better management and training for staff, with suggestions that the location should be closed or significantly improved.
- MMMakalah MartinNov 14, 20251.0This is by far the worst chipotle i’ve ever attended. Every time I go to this exact location they are always out of something. What do you mean there’s no chicken, rice, lettuce, or burritos? And this was at my last visit. Keep in mind if the store has to be open for another 4 hours why isn’t anyone cooking? The staff just eats and it seems like nobody does their job.
- BBBrittanyNov 7, 20251.0I rarely eat at Chipotle, unless it’s guacamole and chips or if it’s the only thing in the area that I’m, that’s vegan friendly. Anyway I came here a few days ago for a tofu bowl. The food didn’t look too appealing, but because it was my lunch break I need something quick to eat. As I’m checking out the POS is not working. The cashier’s were trying to figure it out, but to know avail. So one of the Cashiers went to get the “manager” Yonalby Mercedes. At this point I had been waiting for a couple of minutes, so he presses some buttons and states “it should work now”and walks away, but it didn’t. At this point now I’ve been waiting for close to 10 minutes. He comes back out and tries to figure it out with never acknowledging me or the inconvenience. Long story short, because I can continue to go on. He was unprofessional and absolutely lacked customer service skills. I would never go back here. Go where you’re celebrated and not tolerated!
- MVMelvin VasquezNov 2, 20252.0The employees here have an attitude for no reason, I was the only customer in there and they were acting as if i was inconveniencing them. Usually when i walk in to a place Im greeted with a “hello, how are you?” Instead I was immediately asked “what you want?” With attitude Anyways, i almost never eat here and today i was reminded why
- MMMilan MiskoOct 27, 20252.0Slow. Out of ingredients. People hanging out and being very loud and messy. Avoid this location.
- CECam EOct 4, 20251.0Absolutely disgusting. Like the likes of actual vomit. Also the slowest staff on earth, order is written clear as day and they send you something entirely different. None of what is present is what I ordered. How are clearly written words difficult to comprehend? Shut this waste down
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill on Utica Avenue?
Chipotle Mexican Grill is located at 250 Utica Ave, Kings, Brooklyn, NY 11213, USA.
What are the operating hours of Chipotle Mexican Grill on Utica Avenue?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
How can I contact Chipotle Mexican Grill on Utica Avenue by phone or email?
You can call Chipotle at +1 929-567-3211 or email them at NY.4501.UticaAvenue@chipotle.com.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order Chipotle online through their official website or app at https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill serve at the Utica Avenue location?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced fresh ingredients.
Are there any fitness centers near Chipotle Mexican Grill on Utica Avenue?
Yes, Blink Fitness gym is nearby, making it convenient for customers to grab a healthy meal before or after their workout.
What grocery stores are close to Chipotle Mexican Grill on Utica Avenue?
Customers can find nearby grocery stores like Utica Fish Market, St Johns Fruits & Vegetables, and Ideal Food Basket close to Chipotle for convenient shopping.
Are there any pharmacies or medical facilities near Chipotle Mexican Grill on Utica Avenue?
CityMD emergency room and New Ronson Drug pharmacy are located nearby, providing medical support near the restaurant.
Where can customers find nearby banking or financial services around Chipotle on Utica Avenue?
Chase Bank and H&R Block are close by, making it easy for customers to manage finances before or after dining.
Does Chipotle Mexican Grill on Utica Avenue have a social media presence?
Yes, Chipotle is active on multiple platforms including LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter.