Brand Certified
Chipotle Mexican Grill
2.4(193 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
250 Utica Ave, Brooklyn, NY
11213, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(929) 567-3211
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/ny/brooklyn/250-utica-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4501
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Utica Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.4
193 reviews
5 stars
51
4 stars
15
3 stars
6
2 stars
14
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling dismissed or rushed during their interactions.
Food Quality
Many customers reported unsatisfactory food quality, including stale, over-salted, or improperly prepared items, leading to a negative dining experience.
Ingredient Availability
Frequent complaints about the restaurant being out of key ingredients, such as rice, chicken, and tortillas, were noted, indicating poor inventory management.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of proper food handling practices.
Operational Issues
Customers expressed frustration over inconsistent opening hours and the restaurant often being closed before the posted closing time.
- MKMaraj Kee4 days ago1.0This has to be the WORST chipotle in the world!!! Every time I order from them something is wrong! The rice is NEVER cooked ever!!! Nobody wants hard ass rice! Then on top of that instead of them canceling your order when they don’t have the ingredients you want they sub it for the worst possible option!!! They just throw the food together ur never looks appetizing!!! Burn this chipotle down it’s horrible!!!!!
- EVExequiel VFeb 13, 20262.0Super dirty place
- CEChay EALJan 10, 20261.0They too slow they move like people not paying for their food and you say something they give you attitude and move slower. They need a manager these little girls nowadays dont know how to be proffessional and shouldnt be in customer service.
- AKAdam KoonDec 12, 20251.0Partially frozen food, stale rice, hated me for being there, Raw onion, and the soda machine is broken everytime.
- CCCoren CarawayNov 25, 20251.0I went in here tonight n i hated the whole experience, i understand it was late n close to closing n i did order multiple things but thats their job they acted like i was asking for to much the Mexican guy kept telling the other guy to hurry up n bill me i felt very rushed , they had no corn no tortillas no white rice n the Mexican guy never gave me my two drinks for my two kids meal nor did i get my chips n all he gave me was one big juice n said i cant get anything else because their like 5 something n he rung me up laughed then walked away without giving me no receipt after I asked for one , coming from a pregnancy women i will never be eating from them again .
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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