Brand Certified
Chipotle Mexican Grill
2.7(339 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
2076 86th St, Brooklyn, NY
11214, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(347) 394-5095
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/ny/brooklyn/2076-86th-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3563
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Bensonhurst is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.7
339 reviews
5 stars
101
4 stars
36
3 stars
22
2 stars
18
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, with staff being rude, unprofessional, and inattentive to customers.
Food Quality
Customers reported issues with food quality, including undercooked rice, overly salty meat, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and a lack of general upkeep.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that they were smaller than expected and inconsistent.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall organization.
- JHJianlin HuangFeb 20, 20265.0So delicious, it got my friend moaning and groaning. my friend ate it all in about 10 minutes. Lovely experience. This is my first time eating chipotle and it’s soooo good 🤤🤤🤤😋😋 I don’t know why this place has such a low rating. Whoever rated this a 1 star just don know ball and has a weird taste 🙄 worth every penny.!!!! Even my newborn child was slurping it up
- YDYusuf DjalolovFeb 13, 20261.0They don’t know how to serve a customer. Rude and crazy staff.
- BWBella WenFeb 9, 20261.0they never have anyone at the pickup area and i always have to wait around to tell the staff since theyre so busy talking to eachother
- WWWeebs_4lifeFeb 7, 20261.0The food was soggy they did the complete opposite of what I told them to do the chicken was too salty and the portions were horribly small too expensive for such small burritos the service was awful she wasn’t listening to anything we were telling her to do extra rice and extra chicken and she kept on putting so little and at the end it was such a small burrito and we felt very embarrassed she kept making us repeat ourselves at least a good 5 times as there were many people behind us and please try to fix this issue we were very unpleased thank you. we love chipotle and this was very unacceptable.
- DSD SFeb 1, 20262.0I walked into this place when there was no line and I was the only customer. I stood there for several minutes, but no one acknowledged me. The staff were talking among themselves, walking around, and occasionally looking at me, but no one came to help. There were no other customers waiting. I eventually turned around and left.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Bensonhurst offer?
Chipotle Bensonhurst offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 2076 86th St, Brooklyn?
Chipotle Bensonhurst is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Bensonhurst use sustainable and ethical ingredients?
Yes, Chipotle follows its "Food with Integrity" principles by sourcing ingredients from farms practicing humane and sustainable methods, using only 53 real ingredients free from artificial colors, flavors, or preservatives.
Can I order food online from Chipotle Bensonhurst?
Yes, you can order food online through their official website or use the Chipotle app available on the Apple App Store.
How can customers contact Chipotle Mexican Grill in Bensonhurst?
You can contact Chipotle Bensonhurst at +1 347-394-5095 or via email at NY.3563.Bensonhurst@chipotle.com.
Where exactly is Chipotle Bensonhurst located?
Chipotle is located at 2076 86th St, Brooklyn, NY 11214, in the Kings sublocality of Bensonhurst.
Is Chipotle Bensonhurst LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers and promotes an inclusive environment.
Is there parking available near Chipotle Bensonhurst?
Yes, the Bensonhurst #2 Municipal Parking Field is nearby, making it convenient for customers to park when visiting.
What nearby beauty salons can customers visit before or after dining at Chipotle Bensonhurst?
Customers can visit Pinky Eyebrows Specialist and Nail or One Stop Beauty Salon nearby for beauty treatments before or after their meal.
Are there public transit or other points of interest near Chipotle Bensonhurst to help with visiting?
Yes, nearby places include the Bank of America Financial Center and several boutiques like Sharagano and Effie's Boutique, making it easy for customers to combine errands or shopping with their meal at Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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