Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Montague Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
4.0
959 reviews
5 stars
484
4 stars
241
3 stars
108
2 stars
29
1 star
97
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing undercooked or overly salty items, while others praised the freshness and taste.
Portion Sizes
Many reviews highlighted declining portion sizes, with several customers feeling short-changed compared to previous visits.
Service Issues
Numerous complaints about slow service, staff rudeness, and poor management of busy times were noted, impacting overall customer experience.
Cleanliness Concerns
Several customers expressed dissatisfaction with the cleanliness of the restaurant, particularly in the dining area and restrooms.
Positive Staff Interactions
Despite some negative experiences, many customers appreciated friendly and helpful staff members.
MS
Maksim Starichenkov
4 days ago
1.0
There are no juices, the workers are very slow, they listen to rap
SW
Spicy WS
Dec 30, 2025
3.0
Every sauce was so sour, different from another location.
KS
Kenny Sainclair
Dec 1, 2025
5.0
Great customer service
TB
T. Bailey
Nov 13, 2025
1.0
There is a rice and cheese czar !!! Tiny portion size. I am vegetarian with an avocado allergy. I have to always ask for more rice like come on. Please visit a different location. She always loves to say what she cannot do. Like I am paying more than $12 for two tiny scoops of rice.
MM
Matthias M
Nov 2, 2025
1.0
This Chipotle is a complete joke. I paid over $16 for what they call a burrito, but it looked more like a sad tortilla with trust issues. Half of it was air. I’ve seen thicker sandwiches in a hospital cafeteria. They barely put any rice, two lonely beans, and like three pieces of chicken that looked like they were fighting for their lives. The guy rolling it up acted like guacamole was liquid gold and he was guarding the national treasure. If you enjoy being scammed with style, this is your spot. Otherwise, go anywhere else. Even a gas station burrito would be a better investment.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Montague Street serve?
Chipotle Montague Street serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill at 185 Montague St, Brooklyn?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Montague Street offer takeout and delivery?
Yes, the location offers in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at this location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Is Chipotle Montague Street a good option for catering events?
Yes, this Chipotle location offers catering and catering delivery services.
What is Chipotle's approach to food quality and sourcing?
Chipotle prioritizes using responsibly sourced, real ingredients without artificial colors, flavors, or preservatives, following their "Food with Integrity" principles.
How can customers earn rewards and get exclusive offers at Chipotle?
Customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What nearby medical facilities can I visit before or after dining at Chipotle Montague Street?
Nearby medical facilities include Stanley Harris, DDS, PC (dentist), Brooklyn ENT (ear, nose, and throat specialist), and Brooklyn Heights Dental.
Are there any nearby financial services close to Chipotle Montague Street?
Yes, TD Bank and Santander Bank are located nearby for your financial needs.
What nearby attractions might I explore around Chipotle on Montague Street?
You can visit The Pierrepont, a landmark and historical building, located near Chipotle Montague Street.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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