Business Details
About
Mexican Restaurant
Chipotle Ralph Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
807 reviews
5 stars
235
4 stars
134
3 stars
69
2 stars
58
1 star
311
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food freshness, including cold, over-salted, or poorly prepared items, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted rude and unprofessional staff, long wait times, and poor customer service experiences.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions reported in food preparation areas and dining spaces.
Portion Sizes
Customers consistently complained about small portion sizes, particularly for meat, leading to feelings of being shortchanged.
Management Problems
Reviews indicated a lack of effective management, with complaints about staff training, organization, and overall operational efficiency.
- MRMaynor Rodriguez4 days ago1.0Customer service here is very bad, employees are very rude with attitude.
- EMEliana MarieNov 3, 20251.0Whoever made my steak quesadilla delivery order OCTOBER 3 2025 please know I hate you with all my heart and you ruined my night delivering this bullshit. I don’t know what battles you’re fighting but I didn’t have to be punished for it too. This is the only thing I was craving and now I don’t think I can have chipotle again for another 5 months . Thanks a lot
- MRMichalle RodriguezOct 29, 20252.0It used to be worth it... not anymore I moved to the area a year ago. I was so happy that thus Chipotle was nearby and their food at the time was amazing. I even have a gluten intolerance and ive never had an issue eating here which brought me peace, But as of the last 5 months the food has been aweful and the establishment waa always filthy from the service line to the tables and floors. serving rotted tomatoes, lettuce and old rice. Just today my boyfriend went to grab me a bowl. The usual wt rice, chicken,tomato,light serving of blk beans, sour cream, cheese, lettuce and guac. I live 3 min away and the food was ice cold. I decided to just turn over the bowl ,scrape out the rice to toss in my skillet but I noticed the rice was ice cold,hard clumps as if it was days old. I was shocked. Then I noticed to tomatoes were bad again and so was the lettuce, and then there were only 7 tiny pieces of chicken all for $17. Yay me. Sad to say but I wont continue to waste my time or money in this establishment. I've given it try after try even with new staff it just isn't worth the money, the experience, the stress or my health.
- BBBlessed Creation (Blessed.creation)Oct 25, 20255.0Very good locación, with the new manager Moises the locstion is very clean and fine.
- TJtiffy jOct 19, 20251.0Food is good but staff are completely rude and immature. They do not formally inform customers or payment option limitations and have no service etiquette.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill on Ralph Avenue offer?
Chipotle Ralph Avenue serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced, wholesome ingredients.
What are the regular opening hours of Chipotle Mexican Grill at 2179 Ralph Ave, Brooklyn?
This Chipotle location is open every day of the week from 10:45 AM to 11:00 PM.
Does Chipotle Ralph Avenue offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Ralph Avenue?
You can order online via their official website at https://order.chipotle.com/ or through their mobile app available on the Apple App Store.
Does this Chipotle location accept credit cards and gift cards?
Yes, Chipotle Ralph Avenue accepts credit cards and offers gift cards to customers.
Is Chipotle Mexican Grill on Ralph Avenue welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Where can I find coffee nearby after visiting Chipotle Ralph Avenue?
Starbucks, a nearby coffee shop and smoothie bar, is close by and perfect for grabbing coffee or a refreshing drink after your meal.
Are there nearby dining options around Chipotle Ralph Avenue for different tastes?
Yes, nearby dining includes Courtney's Rotisserie & Grill for American and barbecue cuisine, Hook & Reel Cajun Seafood & Bar for seafood, and Five Guys for burgers and fast food.
What shopping options are available near Chipotle Mexican Grill on Ralph Avenue?
Nearby shopping includes Claire's for fashion accessories, Five Below for discount fashion and crafts, Party City for party supplies, and Georgetown Shopping Center featuring various retail stores.
How can nearby services help customers visiting Chipotle on Ralph Avenue?
Nearby services like UPS Access Point for shipping, CPR Cell Phone Repair for mobile needs, and TD Bank for financial services add convenience for visitors in the area.