Business Details
About
Mexican Restaurant
Chipotle Kings Hwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,057 reviews
5 stars
421
4 stars
183
3 stars
96
2 stars
52
1 star
305
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was tasty and well-prepared, although there were complaints about portion sizes and freshness.
Service Issues
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and floors, which negatively impacted their dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders, missing ingredients, and inadequate portion sizes.
Staff Attitude
There were consistent complaints about staff attitudes, with many customers feeling disrespected and ignored during their visits.
- CCCassandra4 days ago1.0They never clean the place and it’s always full of screaming teenagers. Last time we went here, my friend got her food and they put stale expired chicken. It was also mixed with other meat that she didn’t order. To me, when I came around to order the young lady told me to order online because they were understaffed…. No words here. In general, the place is completely and utterly anti sanitary and full of weirdos. Avoid and save your money.
- FGFurkie G6 days ago1.0A rude lady walked up to me, telling me “online only” when i didnt acknowledge her the first time with an attitude, she repeated herself. There’s four people working behind the counter and you’re telling me one of them can’t take my order? Terrible customer service, what if im an older person and dont really understand apps like that. Goodluck with that girl working back there.
- KGKedra GaskinNov 13, 20251.01 of the worst locations I’ve been to. It’s always dirty. They always run out of selections and don’t provide times for when things will be ready.
- SQShaun QualheimNov 5, 20251.0This is by far the worst Chipotle I've ever been to. The employees are rude. They refuse to take anything but app orders even though they're open. The supplies like napkins cups for hot sauce are not available; they don't even put things like napkins in with the app orders. Really really awful Chipotle. The manager here should be ashamed and the district manager needs to come in and make a massive change.
- THTina HoOct 16, 20252.0I simply won't go here bc of how rude most of the staff is there. If you're talking to one cashier another employee we just randomly aggressively chime in when all you did is ask them a question. The tables are usually dirty. The The chicken is never available when you need it to be. There's always about a 10 minute wait and sometimes they don't even tell you how long the wait is. they'd rather give you an attitude instead of being polite and tell people to wait. If a manager wants to reach out to me the next week for a picture of the one who's being rude feel free to do so
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Kings Hwy specialize in?
Chipotle Mexican Grill on Kings Hwy offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 1325 Kings Hwy?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Kings Hwy offer pickup and delivery services?
Yes, Chipotle Kings Hwy provides both in-store pickup and delivery options for customer convenience.
Can I order Chipotle food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
How can I contact Chipotle Kings Hwy by phone or email?
You can call them at +1 718-339-2197 or email NY.2407.KingsHwy@chipotle.com.
Does Chipotle Kings Hwy accept credit cards and offer gift cards?
Yes, Chipotle offers credit card payments and also provides gift cards for purchase.
Is Chipotle Kings Hwy welcoming to the LGBTQ community?
Yes, the location explicitly welcomes LGBTQ customers as part of its inclusive environment.
What is a convenient public transit option to reach Chipotle Kings Hwy?
Chipotle Kings Hwy is located one block west of the Kings Hwy B and Q Subway Stop, making the subway an easy transit option to reach the restaurant.
Are there any medical facilities near Chipotle Kings Hwy for after dining visits?
Nearby medical facilities include Real Care hospital, Midwood Medical Center, and NY Arthritis Clinic, providing convenient healthcare options near the restaurant.
What entertainment or shopping options are near Chipotle Kings Hwy?
You can visit nearby places such as Epic Escape Rooms Brooklyn for entertainment and The Children's Place for children's clothing shopping after your meal.