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Brand Certified

Chipotle Mexican Grill

3.3
(1074 reviews)

Business Details

1325 Kings Hwy, Brooklyn, NY
11229, United States
(718) 339-2197

About

Mexican Restaurant
Chipotle Kings Hwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1325 Kings Hwy, Brooklyn, NY
11229, United States

Hours

Reviews

3.3
1,074 reviews
5 stars
425
4 stars
185
3 stars
96
2 stars
55
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the overall service experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, as well as concerns about food handling practices.

Food Quality

While some customers enjoyed the food, many others complained about missing ingredients, poor portion sizes, and overall dissatisfaction with the quality.

Wait Times

Customers frequently mentioned long wait times, often exacerbated by understaffing and poor management.

Customer Experience

Several reviews indicated a lack of attention to customer needs, with staff appearing disinterested and unhelpful.
  • ES
    Eva Seredovskaia
    Feb 16, 2026
    1.0
    The worst chipotle ever, I went there three times and each time they don’t have something. Like how do u guys run out of sour cream? And the faces the employees make when u ask them for stuff is insane. Just now I went to get food this place is closed at 3pm on a Monday? Hire a new manager or something because this is not it… 0/5
  • ML
    Max Levinton
    Feb 10, 2026
    2.0
    forgot my black beans
  • EE
    Elora
    Jan 22, 2026
    1.0
    I got dissatisfied from chipotle first time on this location
  • RK
    Raph K
    Jan 13, 2026
    1.0
    Employee was yelling at multiple customers, including me, when I asked about a missing item. Paid ingredients were missing with no substitution, and the rice was undercooked. Unacceptable service and food quality.
  • AK
    Andrew Kim
    Jan 12, 2026
    1.0
    I believe im a reasonable person. But i got to say I thought chipotle had some standards. 30 min wait with only two people ahead of me, workers are unprofessional and gives attitude. THIS location wont survive for long at this rate.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Kings Hwy specialize in?

Chipotle Mexican Grill on Kings Hwy offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients.

What are the opening hours of Chipotle Mexican Grill at 1325 Kings Hwy?

Chipotle is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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