Chipotle Kings Hwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and inattentiveness.
Cleanliness
Many reviews highlighted unsanitary conditions, with dirty tables and floors, and a general lack of cleanliness in the restaurant.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with portion sizes, missing ingredients, and overall food quality.
Staff Attitude
Several reviews mentioned staff being unprofessional, dismissive, or disrespectful towards customers.
Order Accuracy
Multiple customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
OM
Oleh Mashkin
Dec 30, 2025
4.0
Great place, friendly staff and service is quick. Just wish that Chipotle would start wrapping single use utensils individually.
RP
Ruth Pierre
Dec 30, 2025
1.0
I was having pregnancy cravings so I stopped by the nearest chipotle. Imagine my surprise when I opened the bag and there were about 10 chips inside. For $5??? Yall should be ASHAMED !!! I regret leaving before checking the bag I should’ve gotten my money back 😐
ZS
Zorada Saldano
Dec 21, 2025
1.0
This has been the most disappointing Chipotle Visit I’ve ever In countered. This Chipotle is extremely slow I waited on the line for almost 30mins-40mins with One person working up front while the staff is hanging out in the kitchen laughing and giggling. The manager was on her phone scrolling on either Tik tock or Instagram. Meanwhile the line isn’t moving….no team effort at all. This place is dirty, tables aren’t wiped down… garbage cans are full to the top with garbage spilling over. No napkins, no forks around…..I asked the staff for forks and napkins and they pointed me toward the condiment section…which there wasn’t any. After mentioning there wasn’t any there…they made it seem like it was a big deal for them to get some from the back….. Very terrible experience here and I hope they get it together. I will not be returning here. I rather starve next time than come back here again. The manager seemed rude as well. Young black female. Didn’t want to show me her name tag.
JM
Jairo Matute
Dec 13, 2025
2.0
So so the drinks is so bad don't have cold and the sabor is rare 👎🏻👎🏻👎🏻🤢
AB
Amanda B
Dec 11, 2025
1.0
Went to this location no brown rice there was a young man with glasses that said he was the manager was very rude the floors and the fountain station full of napkins an utensils are not sanitary whatsoever.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Kings Hwy specialize in?
Chipotle Mexican Grill on Kings Hwy offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 1325 Kings Hwy?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Kings Hwy offer pickup and delivery services?
Yes, Chipotle Kings Hwy provides both in-store pickup and delivery options for customer convenience.
Can I order Chipotle food online or via an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
How can I contact Chipotle Kings Hwy by phone or email?
You can call them at +1 718-339-2197 or email NY.2407.KingsHwy@chipotle.com.
Does Chipotle Kings Hwy accept credit cards and offer gift cards?
Yes, Chipotle offers credit card payments and also provides gift cards for purchase.
Is Chipotle Kings Hwy welcoming to the LGBTQ community?
Yes, the location explicitly welcomes LGBTQ customers as part of its inclusive environment.
What is a convenient public transit option to reach Chipotle Kings Hwy?
Chipotle Kings Hwy is located one block west of the Kings Hwy B and Q Subway Stop, making the subway an easy transit option to reach the restaurant.
Are there any medical facilities near Chipotle Kings Hwy for after dining visits?
Nearby medical facilities include Real Care hospital, Midwood Medical Center, and NY Arthritis Clinic, providing convenient healthcare options near the restaurant.
What entertainment or shopping options are near Chipotle Kings Hwy?
You can visit nearby places such as Epic Escape Rooms Brooklyn for entertainment and The Children's Place for children's clothing shopping after your meal.