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Brand Certified

Chipotle Mexican Grill

3.7
(1440 reviews)
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Business Details

2940 Cropsey Ave, Brooklyn, NY
11214, United States
(718) 266-0380
https://locations.chipotle.com/ny/brooklyn/2940-cropsey-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2570
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About

Mexican Restaurant
Chipotle Cropsey Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2940 Cropsey Ave, Brooklyn, NY
11214, United States

Hours

Reviews

3.7
1,440 reviews
5 stars
670
4 stars
279
3 stars
151
2 stars
83
1 star
257

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing bland or poorly cooked items, while others praised the taste and freshness.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order fulfillment.

Cleanliness

Many customers noted that the restaurant was often dirty, with unclean tables and food stations.

Ordering Process

Several reviews mentioned frustration with the shift to online orders only, leading to longer wait times and confusion.

Portion Sizes

Customers frequently complained about small portion sizes and stinginess with ingredients.
  • NK
    Nazarii Kozhushko
    Feb 12, 2026
    1.0
    We coming with group of friends every time to eat, and when we come at 10:30 they said that dining closes at 10, when we come at 9:30 they said that they close at 9, and every time is the same lately they gonna put you 7-9 pieces of chicken. DONT RECCOMEND STUFF IS VERY RUDE
  • JB
    Julie Bolkhovitinova
    Feb 12, 2026
    5.0
    Good for both, eat in or take out. Always fresh and great service.
  • A
    Бекжан Анваров
    Feb 10, 2026
    1.0
    Hello , I ordered a chipotle in a restaurant , so I don’t have the order number. That’s the reason why I can’t get support . The burrito was extremely salty — the rice was inedible and burned my lips. I asked for a replacement, but the staff refused and only offered extra rice. How it’s gonna solve my problems . The workers are really rood. Didn’t wanna deal with it
  • EE
    Evan
    Feb 3, 2026
    1.0
    Incompetent workers.
  • CP
    Chris P
    Jan 21, 2026
    1.0
    The owner of this establishment needs to take a look at what their employees are doing. I came here at 4:30 PM on a Wednesday to grab food and saw a “temporarily closed” sign on the door. There were clearly multiple employees inside doing nothing on their phones. This isn’t the first time this has happened either.
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Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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