Business Details
About
Mexican Restaurant
Chipotle Cropsey Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,429 reviews
5 stars
664
4 stars
279
3 stars
152
2 stars
82
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and issues with order fulfillment.
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and bathrooms.
Food Quality
There were mixed reviews on food quality, with some customers praising the taste while others complained about blandness, overcooked items, and missing ingredients.
Ordering Process
Many customers expressed frustration with the store's policy of only accepting online orders, leading to dissatisfaction with the in-store experience.
Portion Sizes
Several reviews mentioned inconsistency in portion sizes, with some customers feeling shortchanged on their orders.
- JCJajji Chamber6 days ago1.0I came from California to visit my parents .. I tried their burritos for my family and they disappointed ☹️… they served me worst I ever tried all over USA.. am commercial driver and run across Midwest to California.. if you can avoid this location you should definitely..I wish they should close this location…
- PLPM llenn6 days ago2.0Just door dashed food at 6:30pm Tuesday, ordered extra chicken and got the normal amount, everything was horribly portioned, no lettuce, no beans, no cheese
- CCChoJan 4, 20264.0Limited food selection. Not so nicely set up room. It was clean ok. Food was also ok. Except not much to choose from. The boy with the glasses was really sweet and nice. Helped with the order and paid attention when I was inquiring about the food. Overall ok place.
- MMMohsinDec 31, 20251.0Restaurant is closed at 11:03 still standing outside from 10:45 freezing outside. Staff is not responding , no idea when it will be open .
- SSShaDec 19, 20251.0So i walked into the place and was immediately told that I could not place the order and would have to place the order online, which is absolutely ridiculous. When you're turning down physical customers in the store to only take online orders. You should be in the business of taking physical orders from customers in your store and then stopping your online orders Because you don't have the manpower to cover it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Cropsey Avenue offer?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill on Cropsey Avenue?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order food online or get delivery from Chipotle on Cropsey Avenue?
Yes, Chipotle provides online ordering and delivery services, as well as in-store pickup.
Does Chipotle Mexican Grill on Cropsey Avenue accept credit cards and offer gift cards?
Yes, Chipotle accepts credit cards and offers gift cards for purchase.
Is Chipotle on Cropsey Avenue welcoming to the LGBTQ community?
Yes, the location is LGBTQ friendly.
What is the address and contact information for Chipotle Mexican Grill on Cropsey Avenue?
The address is 2940 Cropsey Ave, Kings, Brooklyn, NY 11214, USA. The main phone number is +1 718-266-0380 and the email is NY.2570.CropseyAve@chipotle.com.
Which nearby places can I visit before or after dining at Chipotle on Cropsey Avenue?
Nearby you can visit Manhattan Central Park for some outdoor activities, stop by Parkview Diner for a classic American meal, or grab coffee and donuts at Dunkin'.
Are there nearby transit or convenience options to help customers get to Chipotle on Cropsey Avenue?
Yes, there is a Bank of America ATM and a BP gas station close by, which could assist with cash access and fuel for your trip to Chipotle.
What services related to vehicle rental and storage are available near Chipotle on Cropsey Avenue?
Nearby services include Penske Truck Rental and U-Haul Neighborhood Dealer for truck rentals, as well as CubeSmart Self Storage for storage needs.
Where can I find Chipotle Mexican Grill's social media and online presence?
You can follow Chipotle on Facebook (facebook.com/chipotle), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest (pinterest.com/chipotlemg/), LinkedIn (linkedin.com/company/chipotle-mexican-grill/), and YouTube (youtube.com/chipotle).