Business Details
About
Mexican Restaurant
Chipotle Cropsey Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
1,418 reviews
5 stars
663
4 stars
277
3 stars
150
2 stars
80
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and problems with order processing.
Food Quality
The quality of food was inconsistent, with many complaints about bland flavors, small portions, and missing ingredients.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unkempt food preparation stations.
Online Ordering Problems
Many customers experienced issues with online orders, including cancellations, missing items, and confusion over order processing.
Staff Attitude
While some staff were praised for their friendliness, many reviews noted a lack of professionalism and negative attitudes from employees.
- KKKarina3 days ago5.0The customer service at this location is excellent. Chipotle is usually very busy, but the staff is always polite and friendly. I chose to come to the Cropsey Ave location even though there’s one closer to my home. Thank you for the great job!
- VVVladislav Valentine5 days ago1.0When we told the employees of cilantro allergies, they proceeded to provide rice with cilantro. When we pointed it out, they went to the back with attitude and brought back a small portion of rice. The prices for the portions are also absurd, we paid over 50$ for two bowls. Not visiting chipotle until some serious changes are made.
- LWLily Wess5 days ago1.0They almost killed me. I told them I have allergies to cilantro, they still managed to add cilantro. Not sure if it was a mistake or the carelessness of hiring 15 year olds to handle food. Anyways, $50 for two bowls filled with mostly rice, barely any chicken, and a death note… yea passssss
- ZAzubair aliNov 16, 20252.0Not a good experience i usually like that Chipotle but that specific place no i don't like it u have to order online when u go there also wait time staff is good but place is dirty floor is as well very dirty tables are not clean i am not happy to go there if they focused more on customer service and hygienic environment and atmosphere might be the best but I am disappointed
- JFJennifer FengNov 15, 20251.0Couldn't order in store. They said they would only accept mobile order. This store is such a joke. Went a few time around 5pm l and they were also always out of certain items and wont remake for the rest of the day.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Cropsey Avenue offer?
Chipotle offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill on Cropsey Avenue?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order food online or get delivery from Chipotle on Cropsey Avenue?
Yes, Chipotle provides online ordering and delivery services, as well as in-store pickup.
Does Chipotle Mexican Grill on Cropsey Avenue accept credit cards and offer gift cards?
Yes, Chipotle accepts credit cards and offers gift cards for purchase.
Is Chipotle on Cropsey Avenue welcoming to the LGBTQ community?
Yes, the location is LGBTQ friendly.
What is the address and contact information for Chipotle Mexican Grill on Cropsey Avenue?
The address is 2940 Cropsey Ave, Kings, Brooklyn, NY 11214, USA. The main phone number is +1 718-266-0380 and the email is NY.2570.CropseyAve@chipotle.com.
Which nearby places can I visit before or after dining at Chipotle on Cropsey Avenue?
Nearby you can visit Manhattan Central Park for some outdoor activities, stop by Parkview Diner for a classic American meal, or grab coffee and donuts at Dunkin'.
Are there nearby transit or convenience options to help customers get to Chipotle on Cropsey Avenue?
Yes, there is a Bank of America ATM and a BP gas station close by, which could assist with cash access and fuel for your trip to Chipotle.
What services related to vehicle rental and storage are available near Chipotle on Cropsey Avenue?
Nearby services include Penske Truck Rental and U-Haul Neighborhood Dealer for truck rentals, as well as CubeSmart Self Storage for storage needs.
Where can I find Chipotle Mexican Grill's social media and online presence?
You can follow Chipotle on Facebook (facebook.com/chipotle), Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest (pinterest.com/chipotlemg/), LinkedIn (linkedin.com/company/chipotle-mexican-grill/), and YouTube (youtube.com/chipotle).