Chipotle Mexican Grill

3.7
505 reviews
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About

Mexican Restaurant
Chipotle Court Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
140 Court St, Brooklyn, NY
11201, United States

Hours

Reviews

3.7
505 reviews
5 stars
223
4 stars
102
3 stars
57
2 stars
27
1 star
96

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the location was dirty, with trash and food debris on tables and floors.

Customer Service

Reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Customers expressed dissatisfaction with food quality, noting issues such as overly salty dishes, incorrect orders, and inconsistent portion sizes.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.

Staff Attitude

While some customers praised friendly staff, many others reported negative experiences with staff attitudes, describing them as unfriendly or dismissive.
  • AA
    Ahmed
    Nov 8, 2025
    1.0
    All workers gave us nasty attitudes. The atmosphere was incredibly tense and I felt not only uncomfortable, but unsafe. They made ordering my bowl way more difficult than it needed to be and all i did was speak to them with utter respect. Please don’t come here unless it’s you’re last option.
  • BL
    Ben Leung
    Nov 2, 2025
    2.0
    Sloppy job the way the burrito bowl was prepared. Ran out of cheese and does not bother to bring in a fresh batch. Worker seems to hate working there
  • RP
    Rebecca P
    Oct 18, 2025
    2.0
    Place is disgusting the garbage is full to the top all over the floor and tables meanwhile the cashier has no customers she just stands there at the register. The Asian guy took my burrito wrap and walked to the back with it twirling it as if it was pizza then I said I want a different one and he says there's a wrap warmer in the back. What was wrong with the warmer in front of me? So he made the burrito and he couldn't close it. I had to walk to the next chipotle just to eat and to order a chipotle vinegerette that was sold out only to get one that taste like a bottle of salt smh its not about complaining its the level of respect that I asked for a different one period! Im paying for it im eating it. Check the date and camera!!!
  • NE
    Nicole E
    Oct 12, 2025
    1.0
    Have previously held this location in high regard but the Sunday crew was terrible. Unfriendly and unhelpful. The girl insisted on doing me and my friends bowl together instead of one at a time and ended up mixing them up and both our orders being wrong. Didn’t offer to remake them. Also they were out of guac and a few other things. Go only on weekdays I guess? Or avoid altogether.
  • AS
    Abigail Scott
    Oct 6, 2025
    1.0
    This is the most disgusting chipotle I have ever been to. I am literally ashamed to say that this is my local chipotle. The staff is awfully rude and never gets my order right. They make you wait 30+ mins past the scheduled order pick-up time to receive your food and then they have the audacity to be rude to people asking if their order is ready. They literally lie to the customers and say they are out of things like chips and then go to the back and get chips for the pick-up orders… Something is seriously wrong with whoever is managing this establishment and is hiring these insanely incompetent people to work in it. Also - extremely dirty, like so much so that you can even sit down. There is not a soul sitting in there eating and yet the tables AND chairs are covered in food as well as the counter they serve people on.. no wonder I usually get meat in my vegetarian orders.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Court Street serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 140 Court St, Brooklyn?

The restaurant is open daily from 10:45 AM to 11:00 PM.