Business Details
About
Mexican Restaurant
Chipotle Bay Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
744 reviews
5 stars
283
4 stars
148
3 stars
70
2 stars
53
1 star
190
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and inconsistent order fulfillment.
Food Quality
Many reviews highlighted issues with food quality, such as over-salted chicken, hard rice, and missing ingredients.
Portion Sizes
Numerous customers complained about small portion sizes, feeling that they were not receiving value for their money.
Cleanliness
Several reviews mentioned that the location was often dirty, with unsanitary conditions affecting the dining experience.
Management Concerns
Customers expressed dissatisfaction with management, citing poor training of staff and lack of oversight leading to ongoing issues.
- MMMichael McDowell4 days ago1.0Me and my 14 month old baby got food poisoning from here. Two days in bed. Avoid at all costs.
- JGJess GalvisNov 7, 20251.0Horrible! I had a truly disappointing experience at this location. The person who assisted me was rude and had a noticeable attitude. When my husband decided to add an order of chips to his order at the last minute, both employees became visibly upset—even though the store was completely empty (we were thr only ones there) and it was still an hour before closing. To make matters worse, I was charged a full price for guacamole, yet the container was nearly empty and I was only given a small spoonful. This felt dishonest and disrespectful. Overall, the service was unacceptable, and I would not recommend this place to anyone. You can't complain in the website because there is not an option for it. Really dishonest policy in which you can't even complain about the service!!!
- KJkakha jebisa\shviliOct 4, 20255.0It's delicious. Eat and enjoy.
- MOMohammad OdehSep 24, 20251.0This location is absolutely ridiculous. Every time I ask for a simple WATER CUP, it’s a whole different story. Some employees will say yes and give it to me, while others flat-out say “we don’t have any.” with an attitude. Which one is it?? It’s the SAME Chipotle on the SAME day but different employee, so why am I getting different answers every time I come in? Feels like they’re just making it up depending on who’s working. I’m paying for food here, the least you can do is be consistent and not act like giving out a tiny water cup is some big deal. Do better, Chipotle!
- LILia I.Sep 24, 20252.0My go - to order is a chicken burrito bowl. I get chipotle once a week or once every two weeks. I got it last Friday and the Friday before that. The chicken has been WAY too salty. It is not even enjoyable. Not to mention how chewy the chicken has been. It's not even edible. I also feel like the ingredients are not fresh at all. My rice was literally sticking to the bowl. Chipotle has not been enjoyable the past couple of weeks.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Bay Ridge offer?
Chipotle Bay Ridge offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 463 86th St, Brooklyn?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Bay Ridge offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Where exactly is Chipotle located in Bay Ridge?
Chipotle Mexican Grill is located at 463 86th St, Brooklyn, NY 11209, half a block east of the 86th Street R Train stop.
How can I order Chipotle food online from the Bay Ridge location?
You can order online via Chipotle's website or their app using these links: https://order.chipotle.com/ or the Chipotle app available in the App Store.
Does Chipotle Bay Ridge offer catering services?
Yes, they provide catering and catering delivery options.
Is Chipotle Mexican Grill in Bay Ridge an LGBTQ-friendly establishment?
Yes, the location welcomes LGBTQ customers.
Which nearby public transportation can help me reach Chipotle at 463 86th St?
The 86th Street R Train stop is located just half a block west, making it convenient to reach Chipotle via subway.
What other dining options are close to Chipotle Mexican Grill in Bay Ridge?
Nearby dining options include Mike's Hinsch Greek American Diner, My Teriyaki Food Cart, Hibachi Master, Stewart's, and Popeyes® Louisiana Kitchen, offering a variety of cuisines for you to explore before or after your visit to Chipotle.
Can I visit other stores near Chipotle Mexican Grill for shopping or services?
Yes, nearby you can find retail stores such as Kids Foot Locker, Sally Beauty, Foot Locker, Aerosoles, Claire's, and Victoria's Secret, as well as services like The Dermatology Specialists and Tech Kare Mobile for your beauty, fashion, and tech needs.