Chipotle Nostrand Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including undercooked rice, incorrect orders, and missing ingredients.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Stock Availability
Customers expressed frustration over the restaurant being out of stock on various menu items, particularly during peak hours.
Management Issues
Several reviews pointed to poor management as a root cause of the ongoing issues, including staffing shortages and lack of oversight.
PA
PRIVATE ACCOUNT
5 days ago
1.0
I got food poisoning here
AT
Alex Tigre
Nov 11, 2025
1.0
Guac loook so old and nasty
SH
Shyanne H
Oct 30, 2025
1.0
It’s 12pm why is the store closed ?!? Wasting people time.
TE
Tatyanna Edmond
Oct 7, 2025
1.0
I absolutely hate this location . Everything here is a hot mess . Every time I come here nothing is in stock . I came here yesterday at 7 pm to be told the don’t have steak , guacamole, cheese or vinaigrette for the rest of the day . I am also a former employee ain’t no way yall are out of stock by 7 pm and the restaurant closes at 10 pm . They are very slow , the line is dirty . Food keeps mixing with other food and sauces . Every time I go here stuff is out of stock by 5-7 o’clock . They need better management . Maybe they need to hire Mark From Downtown Location cause the store SUCKS
CQ
Chara Queen
Oct 2, 2025
5.0
Food and staff was great however place needed to be cleaned. There is no one wiping the tables or cleaning the floors or hideous restroom.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Nostrand Avenue serve?
Chipotle serves customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the hours of operation for Chipotle Mexican Grill at 2166 Nostrand Ave, Brooklyn?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer in-store pickup or delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for pickup or delivery from this Chipotle?
You can order online via their official ordering website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Brooklyn?
It is located at 2166 Nostrand Ave in the Kings sublocality of Brooklyn, NY 11210.
Does Chipotle Mexican Grill support any sustainability or food integrity practices?
Yes, they prioritize 'Food with Integrity' by sourcing ingredients from farms that follow humane and sustainable practices using only 53 real ingredients without artificial colors, flavors, or preservatives.
What nearby fitness center can I visit if I want to exercise before or after dining at Chipotle?
Blink Fitness, a gym and sports recreation venue, is nearby and a great place to work out before or after your meal at Chipotle.
Are there other food options near Chipotle Mexican Grill on Nostrand Avenue?
Yes, nearby restaurants include Panda Express (Chinese fast food), Popeyes® Louisiana Kitchen (fast food chicken), Nostrand Express Deli, McDonald's, and Cinnabon for a variety of dining choices.
Is there a nearby public transit or community service that customers might find useful near Chipotle?
Near Chipotle, the US Army Recruiter office and the Sephardic Community Center provide public and social services, which may be of interest to community members visiting the area.
What kind of payment and additional services does Chipotle Mexican Grill provide?
Chipotle offers services like online orders, catering, gift cards, and accepts credit cards for payment.