Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Nostrand Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.6
739 reviews
5 stars
297
4 stars
170
3 stars
90
2 stars
40
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, or unhelpful.
Cleanliness
Customers frequently noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Food Quality
Several customers reported issues with food quality, including undercooked rice, spoiled ingredients, and incorrect orders.
Staffing Issues
Many reviews mentioned that the location was often understaffed, leading to long wait times and poor service.
Order Accuracy
A significant number of customers experienced problems with incorrect orders and missing items.
SS
Shanice
Feb 18, 2026
2.0
Never opens up on time, small portions and terrible customer service.
NC
Nikea Coleman
Feb 6, 2026
1.0
Caught food poisoning, the store is very dirty. They don't clean the tables unless you ask for it to be cleaned.
MC
Mei C
Jan 25, 2026
1.0
This chipotle has too many problems for me to write about but I will anyway. The staff barely wanna work. They always have an attitude. They don't open the doors on time. I went 12pm during the weekday and their doors was still close with 4 workers inside sitting around and not let's customers know what's going on. I went inside when they were taking online orders only but the staff did want to access and people that placed their orders earlier was still waiting. This location needs to either fire their staff and hire new people or let another restaurant take over ie qdoba or cava.
CE
christopher etienne
Jan 16, 2026
3.0
Did not like the cleaniness of the place. I know it is in a busy area next to a subway entrance, but please hire someone to keep inside clean.
JJ
John
Dec 29, 2025
1.0
Came in a few hours before closing on Sunday. Location was poorly staffed and they were only taking online orders. All the seats were up on the table. The sour cream was spoiled and gave my partner and I food poisoning.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Nostrand Avenue serve?
Chipotle serves customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the hours of operation for Chipotle Mexican Grill at 2166 Nostrand Ave, Brooklyn?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer in-store pickup or delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for pickup or delivery from this Chipotle?
You can order online via their official ordering website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Brooklyn?
It is located at 2166 Nostrand Ave in the Kings sublocality of Brooklyn, NY 11210.
Does Chipotle Mexican Grill support any sustainability or food integrity practices?
Yes, they prioritize 'Food with Integrity' by sourcing ingredients from farms that follow humane and sustainable practices using only 53 real ingredients without artificial colors, flavors, or preservatives.
What nearby fitness center can I visit if I want to exercise before or after dining at Chipotle?
Blink Fitness, a gym and sports recreation venue, is nearby and a great place to work out before or after your meal at Chipotle.
Are there other food options near Chipotle Mexican Grill on Nostrand Avenue?
Yes, nearby restaurants include Panda Express (Chinese fast food), Popeyes® Louisiana Kitchen (fast food chicken), Nostrand Express Deli, McDonald's, and Cinnabon for a variety of dining choices.
Is there a nearby public transit or community service that customers might find useful near Chipotle?
Near Chipotle, the US Army Recruiter office and the Sephardic Community Center provide public and social services, which may be of interest to community members visiting the area.
What kind of payment and additional services does Chipotle Mexican Grill provide?
Chipotle offers services like online orders, catering, gift cards, and accepts credit cards for payment.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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