Chipotle Mexican Grill

3.6
732 reviews
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About

Mexican Restaurant
Chipotle Nostrand Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2166 Nostrand Ave, Brooklyn, NY
11210, United States

Hours

Reviews

3.6
732 reviews
5 stars
298
4 stars
169
3 stars
89
2 stars
38
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including undercooked rice, incorrect orders, and missing ingredients.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Stock Availability

Customers expressed frustration over the restaurant being out of stock on various menu items, particularly during peak hours.

Management Issues

Several reviews pointed to poor management as a root cause of the ongoing issues, including staffing shortages and lack of oversight.
  • PA
    PRIVATE ACCOUNT
    5 days ago
    1.0
    I got food poisoning here
  • AT
    Alex Tigre
    Nov 11, 2025
    1.0
    Guac loook so old and nasty
  • SH
    Shyanne H
    Oct 30, 2025
    1.0
    It’s 12pm why is the store closed ?!? Wasting people time.
  • TE
    Tatyanna Edmond
    Oct 7, 2025
    1.0
    I absolutely hate this location . Everything here is a hot mess . Every time I come here nothing is in stock . I came here yesterday at 7 pm to be told the don’t have steak , guacamole, cheese or vinaigrette for the rest of the day . I am also a former employee ain’t no way yall are out of stock by 7 pm and the restaurant closes at 10 pm . They are very slow , the line is dirty . Food keeps mixing with other food and sauces . Every time I go here stuff is out of stock by 5-7 o’clock . They need better management . Maybe they need to hire Mark From Downtown Location cause the store SUCKS
  • CQ
    Chara Queen
    Oct 2, 2025
    5.0
    Food and staff was great however place needed to be cleaned. There is no one wiping the tables or cleaning the floors or hideous restroom.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Nostrand Avenue serve?

Chipotle serves customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the hours of operation for Chipotle Mexican Grill at 2166 Nostrand Ave, Brooklyn?

Chipotle is open daily from 10:45 AM to 11:00 PM.