Chipotle Mexican Grill

3.5
823 reviews
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Business Details

1 Metrotech Center, Brooklyn, NY
11201, United States
(917) 246-4060
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Metrotech is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1 Metrotech Center, Brooklyn, NY
11201, United States

Hours

Reviews

3.5
823 reviews
5 stars
328
4 stars
173
3 stars
99
2 stars
63
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

While some customers enjoyed the food, many reported issues with over-salting, undercooked rice, and inconsistent portion sizes.

Cleanliness

Several reviews mentioned the location being dirty, with trash and unclean tables, contributing to a negative dining experience.

Operational Issues

Customers frequently noted that the restaurant often opened late, ran out of menu items, and had long wait times during peak hours.

Value for Money

Many patrons felt that the prices were too high for the portion sizes and quality of food received.
  • YR
    Yajaurys Rodriquez
    Nov 15, 2025
    1.0
    They never open on time, always 1 or 2 hours late it looks like they dont have a manager
  • BB
    Bill Bobby
    Nov 10, 2025
    1.0
    Store is supposed to be open at 11:00 its 11:35 store hasnt opened yet i see why the store has this rating 😌
  • VP
    Vineeth Pai
    Nov 1, 2025
    4.0
    Awesome location
  • QA
    qqq aaa
    Oct 31, 2025
    1.0
    L place
  • SC
    Saidai C
    Oct 26, 2025
    1.0
    Wanted to give a 0. Bad service. Current guy who works around 3-4pm on Sundays was very rude and got mad and threw the bag on the counter for asking to put the bowl into a bag. Lost my appetite and wasted my money. Worst hospitality service i've experienced, very unfortunate because it was one of my favorite food to get, and used to go there almost everyday.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Metrotech offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 1 Metrotech Center?

Chipotle is open Monday, Tuesday, Wednesday, Friday, Saturday, and Sunday from 10:45 AM to 11:00 PM, and it is closed on Thursdays.