Chipotle Mexican Grill

Reviews

• SF

  Sony F.

  Feb 25, 2026
  1.0
  This location highlighted the reason Chipotle was shut down a couple years ago. This place does not practice proper hygiene and sanitary protocols. Staff both filling the pick up and in store orders are using their hands to touch different surfaces and then touching the cheese and lettuce to make your food. Yes they are wearing gloves however didn't once change the gloves. Staff is always using a rag to clean surfaces and dust the fallen extras back into the trays of food. My order was a pick up so I noticed this while getting my order. This was my first time visiting this location. I will be back but to record the unsanitary practices and send to DOH.
• MH

  Miley Hu

  Feb 18, 2026
  1.0
  This was my first time ordering online from Chipotle at 12:30 pm today, and I wasn’t familiar with the pickup interface. When I showed my phone and asked if my order was ready, the staff member stared at me for a couple of seconds and said, “How am I supposed to know whose order you’re picking up?” before asking for the name of the order. I felt really uncomfortable and disrespected by that kind of service.
• FL

  Fan Lin

  Feb 13, 2026
  1.0
  Customer service was absolutely terrible - felt like i was in a soup kitchen. Cashier was extra disrespectful and trying to provoke something. Never had any issues with other chipotles.
• HG

  Hellish Gengar

  Feb 11, 2026
  1.0
  Very dirty and unclean. Should be closed.
• JW

  Johnny Wen

  Jan 31, 2026
  1.0
  Serve minimal portion of food. And the worse service I had in my life at Chitpole.