Chipotle - Fulton Street Mall

3.8
794 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Fulton Street Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle - Fulton Street Mall
474 Fulton St, Brooklyn, NY
11201, United States

Hours

Reviews

3.8
794 reviews
5 stars
365
4 stars
188
3 stars
92
2 stars
37
1 star
112

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty environment, including filthy tables and unsanitary conditions in the kitchen and bathrooms.

Service Issues

Customers frequently reported rude staff, slow service, and unprofessional behavior from employees, leading to a negative dining experience.

Food Quality

There were numerous complaints about food quality, including undercooked rice, overly salty dishes, and incorrect orders.

Ingredient Availability

Many customers expressed frustration over the restaurant running out of key ingredients, often well before closing time.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders and missing items, indicating a lack of attention to detail.
  • IL
    InterBering Livestream
    Nov 10, 2025
    5.0
    The 2026-45 TKM World Link Livestreaming construction between Asia and North America as a whole will intersection with downtown Brooklyn Brooklyn village New York overtime focus on today
  • CC
    Crystal Capritta
    Nov 4, 2025
    1.0
    I've gone to this chipotle before, but this visit was awful. The food line was a MESS. sour cream, lettuce and cheese EVERYWHERE. There were only 2 people at the counter - 1 making the orders and one taking payments. I've never seen people moving slower in my life. When I got to the end of my bowl order I asked for cheese, sour cream and guac. When he made it he gave me cheese, sour cream and lettuce. I had already waited so long I just wanted to get out of there. Nobody working there had a care at all about keeping the place presentable, the line moving, or getting the orders right.
  • JR
    Jessica R.
    Nov 2, 2025
    1.0
    Received hard rice and they scimped my bowl.
  • ZM
    Zach McLain
    Oct 28, 2025
    4.0
    Overall, fine. One person shouldn’t do all the work though while others stand and watch. Saw the one employee at the register texting, the person sacking watching her, and another with a blank stare. You all can do better, especially when multiple customers are lining up waiting - jump in an help!
  • AK
    Aleah Kelly
    Oct 25, 2025
    1.0
    10/25/25 2.17pm The reason why I’m giving this review is because the black cashier the people that serve me my food was wonderful I wish I can give them 2 white guys a tip but unfortunately the black cashier name miguelina was rude rolling her eyes it’s sad we live in this world where black woman dislike each other but I will pray for she and hopefully you guys put her in the back cooking

Frequently Asked Questions About Chipotle - Fulton Street Mall

What type of food does Chipotle - Fulton Street Mall offer?

Chipotle - Fulton Street Mall offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.

What are the opening hours for Chipotle - Fulton Street Mall?

The restaurant is open from 10:45 AM to 11:00 PM Monday to Wednesday and Friday to Sunday. It is closed on Thursdays.