Business Details
About
Mexican Restaurant
Chipotle Fulton Street Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
804 reviews
5 stars
367
4 stars
188
3 stars
95
2 stars
39
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and unprofessional attitudes.
Food Quality
Many customers expressed disappointment with food quality, citing issues like over-salted dishes, undercooked rice, and missing ingredients.
Cleanliness
Numerous reviews highlighted poor cleanliness, with reports of dirty dining areas, messy food lines, and unsanitary conditions.
Stock Availability
Customers frequently noted that the location often runs out of key ingredients, especially during peak hours, leading to dissatisfaction.
Order Accuracy
Several reviews mentioned issues with incorrect orders and missing items, indicating a lack of attention to detail in order preparation.
- ABApaar BhatnagarJan 5, 20265.0Honestly deserves more credit than it gets. Yes, it’s busy, being right in the Fulton Street Mall, but the staff here is clearly well trained and keeps things moving efficiently even during peak hours. What really stands out are the portion sizes. They’re consistently generous, noticeably more so than many Manhattan Chipotle locations, which makes a big difference for value. The restaurant is also clean and well maintained, and I really appreciate that the sauce bottles are always filled, a small detail, but one that shows good management and attention to customers. The only real downside is that the rewards system machines can be flaky and aren’t always working, which can be a bit frustrating. Still, that’s a minor issue compared to how solid everything else is. Overall, I genuinely don’t understand why this location sits below a 4.3-star rating. Given the portions, cleanliness, and consistently solid service in such a high-traffic area, this Chipotle easily earns 5 stars from me.
- DHDominic HeathDec 25, 20253.0One worker named Deniya was absolutely the best. She made my experience so much better. Very polite and professional.
- KHKatherine M. HillDec 13, 20251.0A great spot to feel time slipping through your fingers and contemplate what really Matters in life. Long lines with disgruntled guests just to learn that almost everything is out of stock, they can’t take cash, and the machines are broken.
- JCJorge Luis Bustamante ChanDec 9, 20253.0I’m a big fan of chipotle but this time I was rather surprised by their diminished portions. I used to recall a big portions chipotle but it was disappointing.
- CCCheveon Whitaker - CaldwellDec 4, 20252.0This Chipotle was one of the worst that I've ever been to. I can't tell you about their food because I never got it. I ordered a steak bowl with black beans. They didn't have any fajita vegetables ready. I opted to wait for fresh steak to be cooked and they never prepared it. I ended up canceling it because customer service was awful. The workers were not friendly at all. One of the staff members had a lot of attitude because I chose to wait for fresh steak. It was just not a great experience at all
Frequently Asked Questions About Chipotle - Fulton Street Mall
What type of food does Chipotle - Fulton Street Mall offer?
Chipotle - Fulton Street Mall offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
What are the opening hours for Chipotle - Fulton Street Mall?
The restaurant is open from 10:45 AM to 11:00 PM Monday to Wednesday and Friday to Sunday. It is closed on Thursdays.
Does Chipotle - Fulton Street Mall offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle - Fulton Street Mall located?
It is located at 474 Fulton St, Kings, Brooklyn, NY 11201, USA, in the Fulton Street Mall area.
Can I order Chipotle food online or via app at the Fulton Street Mall location?
Yes, you can order online through their website or via the Chipotle app available on the Apple App Store.
What are Chipotle's food sourcing principles at the Fulton Street Mall?
Chipotle follows 'Food with Integrity' principles by using 53 real ingredients, sourcing from humane and sustainable farms, and avoiding artificial colors, flavors, or preservatives.
Is Chipotle - Fulton Street Mall welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers, creating an inclusive and friendly environment.
Which nearby stores can I visit along with Chipotle - Fulton Street Mall for a shopping trip?
Nearby you can find Champs Sports for sportswear, Aéropostale and Claire's for clothing and fashion accessories, and Swarovski for jewelry shopping, all located around Fulton Street Mall.
What nearby services can help with telecommunications needs around Chipotle - Fulton Street Mall?
Nearby telecommunications stores include AT&T Store, Boost Mobile, Metro by T-Mobile, Phone Master, and Zara Telecom, offering mobile phones and accessories.
Are there convenient banking options near Chipotle - Fulton Street Mall?
Yes, Bank of America Private Bank and Merrill Lynch Wealth Management offices are located close by for your banking and wealth management needs.