Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Customers frequently praised the cookies for their deliciousness, freshness, and variety of flavors, with many considering them the best in NYC.
Customer Service
The staff received numerous compliments for their friendliness, helpfulness, and attentiveness, contributing to a positive customer experience.
Inconsistency Issues
Some customers reported inconsistencies in cookie quality and service, with a few expressing disappointment in specific locations or experiences.
Pricing Concerns
While many found the cookies worth the price, some customers felt they were slightly overpriced for the quality received.
JK
Jessica Keller-John
2 days ago
1.0
No need to shout WELCOME loudly when someone clearly has a sleeping baby with them. Woke him up. Super annoying- read the room
JW
Jaz Williams
Feb 12, 2026
5.0
Amazing cookies and coffee &
Even better customer service.
Cianna was a doll! So patient so kind.
We will be back !!!
SW
Shehan W
Feb 11, 2026
5.0
Used this through Too Good To Go and got about 5 really great cookies for $7. Well worth it.
SA
Scott Adams
Feb 8, 2026
5.0
Very good cookies! They're slightly pricey but delish!
VA
V Ac
Jan 20, 2026
5.0
Some of the best cookies you going to find and tons of flavors so there is something for everyone!! Some of the best I had were the chocolate s'mores, cookie butter, of course the milk chocolate chip. It's cool because during the holidays or special times of the year they'll have specific cookies and special flavors. I think they're great if you're just on the go or if you have a special events, you can't go wrong!!